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November 2023 by Vickie
Bruce was exceptional in helping me today! A true gentleman through and through. I appreciate his help! Excellent customer service. Thanks again!
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November 2023 by kyle s
Great help we broke down right outside and sean helped us get the right stuff we needed and suggest accurate solutions to our problem this guys a legend
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November 2023 by Maureen Ariel
We went to the store on Sunday 10/15. The cashier that we had was trying to be helpful. We were purchasing wiper blades. Our cashier had to go out back to get one of our wipers. While he was out there a girl cashier really starting saying bad things about the kid that was helping us. As a customer I don’t think I should have to hear her talking sh@t about a fellow co worker. It was very unprofessional. They have a sign in the store that offers free wiper installation for any wiper purchase. Unfortunately for us not one person knew how to install windshield wipers. Nobody. Like I said our cashier was helping. But the others that worked there especially the girl were miserable . Last time going to that store for us
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November 2023 by Jamie Vanagel
Elliot was extremely helpful. He took his time with me and really helped me understand the part I needed and helped me get some new gloves!! Prices are great and so are the people!! Highly recommend☺️☺️
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November 2023 by Алена Каду
Great place with a good selection and friendly staff!
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July 2023 by Karen G
Worst customer service. I highly dont recommend this part store. The staff and managers are extremely rude. Veey unprofessional too. They give you the wrong parts then won't take them back. What????? You give the wrong part and now I can't return it. That was one issue. Next one, I bought some calipers, brakes and rotors here. One boot was ripped bring it back and the guy says oh did you rip it no I didn't rip it. Had to call customer service the order another one because the store was given me a hard time. The other one arrives late and the boot is missing off the calipers the same guy says oh they don't come with the boot. Really dude why do you even work here. Again had to order another through customer service it arrives with a boot however it's ripped. We ended up taking it and repairing the boot ourselves. Too much time back and forth. Horrible customer service Horrible experience. I would rather wait or pay more just so I don't have to come here.
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April 2023 by Eric Sansouci
Great place, good people. They always have what other auto parts stores lack.
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April 2023 by Justin Tetrault
Customer service sucks! Bought a boot kit for $6, box was right, item was not. Would not return because it had grease on it. This is stupid practice and shouldn’t be allowed
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March 2023 by Scott Strong
Great knowledgeable people...
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July 2022 by Norman Vickory
Waited ten minutes rang the bell 5 separate times at 2 minute intervals after the 10 minutes and i still had to wait to be helped. No other customers. I could hear people talking and yet still ignoring the customer standing and waiting. Ridiculous. I won't be doing business with this location anymore.
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March 2022 by ColdCuppaJoe
Jason was very helpful and knowledgeable about the wiring harness / wheel speed sensor I needed for my 2021 Ford Ranger. I decided to replace the ABS Wheel Speed Sensor myself after having major incompetence issues at two different Ford dealerships. O'Reilly's had 1 of the 2 parts in stock but was able to quickly get the 2nd part ordered. Jason called me when the part came in. Jason also put together a parts list / quote of possible different pigtails he thought might work because he was going to be off the following day. In doing that he made his co-workers job easier. I arrived the following day and was able to get the part I needed. Jason went above and beyond to help me get what I needed where Londonderry Ford and Autofair Ford of Haverhill, Ma failed... I hope the corporate pencil pushers at O'Reilly's realize guys like Jason have very uncommon work ethic and are a valuable asset to the company.
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November 2021 by ANDRE
EVEN ON SUNDAYS! Professionaly well run. On a sunday needed a rear main seal (00' Corolla) and they had it. ( thier competition- az.& adv.- didnt have a clue! :<(I'm an ASE master tech. & when I'm doing my faimly car repairs on weekends o'reillys gonna be my first call for parts.
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November 2021 by Micheal Barbour
Car parts for my beater ?. This place is a safe haven for my Elantra
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September 2021 by Shawn R.
Very helpful and polite
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May 2021 by Paul T
Had the Honda CR-V battery ...no one else did...whew
