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March 2024 by Luke McClintick
Katrina and Emily (ASM) were not hesitant in helping me get my bracelet cleaned and have it looked at, they spent almost 30 minutes individually cleaning all my charms and had so much knowledge about each of the charms saying which ones were discontinued or which ones they wish they had. Very personable very knowledgeable and made a comfortable environment as soon as I walked in the door. 11/10
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October 2023 by Mayra Munguia
I’ve been a couple of times here and Tianna is always so nice and helpful (with the customer experience at Pandora stores, I remember the name when I have a good customer service experience). Tianna was welcoming, showed me the products I was looking for and chatted with me with recommendations plus the store was clean and organized.
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June 2023 by Elaine M
Clean store. Very friendly. Offering extra services for releasing items. Order was ready and pickup was a breeze. Love the stacking rings and keychains for charms!
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June 2023 by Kaitlyn Barry
I was completely dissatisfied with the customer service today! My husband bought me a ring set for Mother’s Day which is my upgraded wedding set. He got me a gift receipt and I just needed a little smaller size they wouldn’t exchange it because I was into the store wearing it for two minutes!! ? even though I hadn’t been able to wear it for two days! So they won’t exchange it for me and want to pay for another ring in a different size. So rude and unprofessional!! Won’t shop there again and lost a valued customer !
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June 2023 by MaKayla Moody
Christina the store manager is an absolute joy every-time i go into pandora. forever looking for her when we go in to shop.
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March 2023 by Stefani Howe
Not pleased with my experience. Not sure why it takes two people to help one customer, but it's really frustrating. The Spanish/African American woman that works there is very rude to her employees (not sure if she is a manager) and snapped at one of her employees because she didn't "know" what I wanted even though we never spoke. I let a rude impatient woman go before me bc she was incredibly entitled and talking down to the worker. I will order online and ship to home from now on!
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March 2023 by Jeff Gurung
Not pleased with the service of a lady. I didn't get to see her name tag or maybe i forgot. If not I would mention it here. I asked her for an item, didn't really liked it and asked her if i could see another item. She rolled her eyes and breathed heavy like I had asked her to do my laundry. Since this experience. I said bye bye to Pandora. I dont need that kind of bs. Like attitude to the max.
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December 2021 by Adam Heath
Lee (and the other 2 ladies), thank you soooo much for creating the first daddy/daughter tradition of Pandora charms.The personable service that they displayed will be why we won't go to any other Pandora store or order online.Thank you again!!!!
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February 2021 by Adam H
Lee (and the other 2 ladies), thank you soooo much for creating the first daddy/daughter tradition of Pandora charms.The personable service that they displayed will be why we won't go to any other Pandora store or order online.Thank you again!!!!
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February 2021 by Joshua Vicente
Very helpful staff great products
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February 2020 by Thomas Bascom
The staff is always incredibly helpful
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December 2019 by Ryan Heath
I usually don't leave reviews for stores, but the worker that helped me tonight, I think her name was was Fatima, was awesome. I was getting a ring for my girlfriend for Christmas, and it was very important to me. She was super nice, helpful, and she even helped me find this really nice ring.
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August 2019 by Jennifer Benoit
Very knowledgeable staff
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May 2019 by Santos Salavarria Paz
Very nice
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January 2019 by Nethius Beyths
Every piece of jewelry thats pandora always turns brown and ends up looking like fake silver. The lady at pandora said that its normal for it to do that, but I have bought other jewelry from kay and jared and they have never turned out looking like fake jewelry. Pandora is a scam, cheap fake jewelry for the price of the real jewelry. Shop there at your own risk....
