-
November 2023 by Emily S.
Darling's is one of the few places where you can use the words "honest" and "mechanic" next to each other.I went to them a few years ago after getting cleaned out by another mechanic two years in a row. The second time, it was obvious fraud (complete failure to address the problem coupled with replacing a part that was good). Am I glad I switched!They do look at things carefully and give accurate assessments of both current and impending problems (like tire wear, for instance, AHEAD of when they need to be replaced). There is absolutely no pressure to buy parts or services from them, based on what they report.From what I've seen and other people tell me, the Darlings try to keep repairs as reasonably affordable as they can. They are more than willing to prioritize what needs to be done, so it can be spread out. Their hourly labor rate is competitive with similar businesses, but since they are competent, it's kind of a bargain.The only drawback is that A LOT of people recommend Phil and Son's. That's bad because it means that there's a wait when I want to get MY car in. In spite of that, I've directed my best friends there because what nicer thing can you do for your friends than to find a very good and ethical mechanic? If they could just book their cars in AFTER mine....
-
October 2023 by David Hodgerney
I had my car towed in just to get an idea of the problem. They said it was a fuel injection issue. They did not once tell me that if they fixed the first issue there's a possibility it would continue to have issues in the same system. If they had told me $2500 on a gamble that it would run right after. I would have had it picked up and parted the car out. Then they advised me to put brand new $800 tires AFTER the work was done and they knew it was not running was right. They also said I needed new struts a problem that was not an issue before I brought it in. When I picked it up the check engine light came on immediately they said "ohh run super unleaded in it for a week and that will go away," it never did. I got a second opinion and they said I would have told you not to do any work on this car it's a money pit. He also said Phil and son likely put on used parts and never changed my spark plugs and to advise I put new tires on is insane. I called the mechanic that did my work. He was yelling and saying I was complaining. If you drop $3300 on a car with no warning this may not fix it I think most people would be annoyed. But I spoke in a calm collected voice and he apologized for yelling several times but when it got to a point he was calling me a complainer it was time to end the call and reach back out to the BBB as I told him I would if this was not resolved. He was more concerned about me going to the BBB than he was in coming to a compromise as that's all I said I wanted. He wanted me to bring it back to him and pay full rates on parts and work. There's many things I'm leaving out that are completely negative to that shop since I want people to read this under 300 words and not make it a novel. They lied, they likely put parts that were from a junk yard on, they never advised me this might not fix it, they had me put parts on for no reason why would I agree to put 800$ into a car that won't go over 2000rpms? All around stay away from this shop, unless you feel like burning money because it's either incompetence or plain old fashioned typical scam mechanic behavior.
-
August 2023 by Allen Taylor
Phil and his son is great. I've going to Phil for 9 years and have always had a great experience. They do very quality work for a fair price. I would highly recommend using them.
-
August 2023 by Caitlynn O'Malley
As a single mother who depends on reliable transportation, I can’t thank them enough for restoring my vehicle. I cant even begin to express the weight that has been lifted from shoulders. Thank you so much for your kindness, honesty and hard work!
-
June 2023 by Richard Coombs
I had an amazing mechanic back in mass and I never thought I’d stumble across their doppelgänger in NH..Phil and Sons is amazing, doesn’t try to nickel and dime you, is very straightforward and does super good and honest work. Brought my car to get inspected when I moved to NH and these guys were more than transparent and helpful with me. Will be bringing my car back here regularly for service and work. Thanks Phil and Brian!!
-
June 2023 by William Carlson
Amazing service and staff, Phil and Son is my absolute favorite auto repair and maintenance shop. I am an avid car enthusiast and reviewer in NH, I highly recommend Phil for oil changes or anything else. He is honest which is a rare occurrence in the industry.
-
March 2023 by Karyne Maines
So happy to have found this garage! The first time there was when I was out with my daughter, and my tire was going flat from a screw I picked up somewhere. I pulled in, and Doug came right out and repaired my tire at no cost. Since then my husband and I have brought our cars in for repairs and inspections. The work has always been excellant and the prices are very fair.
-
March 2023 by Kaylee R
The recent snow storm 3/14 ruined the bottom of my front bumper. The clips fell out it all I needed was a quick fix before work. Expecting to wait or book an appointment they took my car right in fixed in within 10 minutes. Employees are helpful and genuine. Definitely would recommend ? so grateful
-
February 2023 by Peter
Honest, experienced mechanics do a great job finding a reasonablely priced solution to all types of car problems.
-
February 2023 by Christina Laird
I highly recommend this car shop. I had an expensive, major repair that needed to be done and was shopping around for a good price. Not only was Phil’s shop one of the cheapest prices around, but he is the most communicative and honest mechanic I have ever met. He explained everything to me in ways I understood, and he made sure I was updated along the way. I called on a Tuesday and got an appointment for the next day—and my car was done the same Wednesday. I was extremely impressed because I had just waited several days for a smaller repair elsewhere, where I had gotten no updates along the way. In addition, he gave me advice on another car issue without even trying to make money from it. In fact, I was able to fix the second car issue without spending any money, which was a huge blessing. My car is driving like new again, and I’m so grateful!
-
January 2023 by fallstaff15
Best Auto repair shop in manchester. So much knowledge, super nice and family owned.
-
September 2022 by Ivy Barboza
Very professional, honest , excellent work, and fair prices. I would 10/10 recommend them for any car repair!Service: Brakes
-
September 2022 by Robert S.
As I up here In Manchester from South Florida to care for a friend, I did not know an honest mechanic here. My friend who I am caring for suggested Darling; so, I took a chance. I was not disappointed. When I pulled Into the shop Brian took care of me. He assessed my situation then gave me an estimate. Even though the cost of living in Mew Hampshire is more than in Florida, I found in price to be very reasonable. When I picked up my truck, it was fixed right. I would highly recommend Darling's or Phil & Son Auto.
-
August 2022 by Liana
I am a second generation customer! My husband and I now use Phil & Sons as do my parents. I grew up a mile up the road, and remember my parents having Phil inspect all our cars. Phil & Sons is an honest, hard working group of men. They get the job done without any added surprises. I always recommend them and hope they will be around for many years to come!
-
August 2022 by Katie Roberson
owner is nice. work gets done right the first time and on time if not early.
