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January 2025 by Argenis J
I wish I could give them zero start review… call center tells me I need to make an appointment to pick up my car… what is this a dental office? Get serious
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January 2025 by Deja Payne
I needed a tow to get my car to the garage... I called around 9 and the dispatcher was so polite... The owner John called me less than 30 seconds after hanging up with the dispatcher and sent someone out to help me within 20 mins... The tow driver Gregg was also super polite and punctual.... It didn't cost me an arm and a leg which being a single mother of 5 kids means alot... If anyone ever questions which tow company to use Precision Towing and Recovery is definitely the GOAT.... I know I'll always call them if I ever have anymore problems... Thank you guys again...
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December 2024 by Christine Buxton
Cody was great fri night! He was personable, safe and friendly. Quick service. 5 stars for Cody! Thanks!!!
Christine B
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December 2024 by Chris Harris
Called for a tow after my car had break failure around 9pm on a Thursday night. Waited over 2.5 hours with no communication. Called to get ETA and was met with apathy, so I canceledand called someone else. Will not try them again.
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December 2024 by Richard Tartaglia
Needed a tow earlier today and I am grateful that I used Precision Towing. They sent John to come help me out, and dude was amazing!! My car is in rough shape, flat tire , dead battery, and a broken window. John showed up in great spirits, which was exactly what I needed. He rolled up his sleeves and went to work. This guy took care of everything in 10 minutes and did it with a smile on his face. I would like to thank John and Precision Towing once again, took the stress out of a highly successful situation....
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December 2024 by carter pothier
Excellent service!
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December 2024 by Jonah
One of the drivers tried to run our car off the road and was tailgating us very close
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December 2024 by C Hoffman
Came and picked me up quickly. Were extremely courteous and got my car loaded up on the flatbed in moments and directly to the repair shop. A+ service
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December 2024 by Aram Donigian
Outstanding support today from Jamie (dispatcher) and Sean (driver)! When a vehicle breaks down, it's never a good day. When it happens over an hour from where you live, at night, and you have to leave the car parked overnight, you're hoping the next day will be better. Precision's team ensured that it would be through great communication - adjusting times, providing updates, etc. They got me to the dealership and were incredibly professional in the process. While I hope I never need their services again, you can bet they'll be the first ones that I call when I do. Thank you!
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November 2024 by Deborah Beck
The starter failed on my car and needed a tow to the dealership. I used Precision Towing via Allstate insurance companies roadside assistance app. I received extremely quick, professional, communicative, and friendly service from the Precision Towing drivers John and Sean. They made having to get your car towed a pleasant experience if you can believe it. Five stars!!!
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November 2024 by Peyton Remick
This place can not be trusted. Parked my car in a lot by a restaurant, kiosk was broken but other cars were parked there. No signs anywhere. Sure enough I come back and my car is gone and another tow truck is already coming to take more cars. There is a $225 CASH ONLY Fee to get your car back. Talked to many other people and they all say the same thing, these guys come and grab whatever cars they want. This is at 2 AM fyi. Apparently the area was under construction according to the towing company where there is nothing posted anywhere. Feels sketchy/illegal that they are taking whatever cars they want and forcing you to pay in cash only to get your car back. The guy on the phone wasn’t helpful either and was an ass. I would never give this place money.
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October 2024 by OneDuRwho “1 DUR WHO” MAX MAXWELS
We had agent name Cody and he was the most professional down to earth straight forward agent I've seen in a while I ask him for his name to praise his nice attitude and commend his efforts
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October 2024 by Minsay Sbbuts
We had Matt as a tow truck driver and had such a great experience working with him . He did such a great job ! Even with a lowered car he made adjustments so the car could be driven safely onto the bed of the truck . Would definitely recommend this company to my friends .
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August 2024 by Amy McCall
The tow truck driver was perfectly nice, capable, and professional. The 1 star is for Jamie in the office. She was extremely and unnecessarily rude over the phone.
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July 2024 by Kim Sharp
Had a great experience with them we have had to use them twice now and both times were amazing. Great service and not overly priced.
