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November 2023 by Pete Ouimette
Carlos and his crew were professional, friendly and courteous throughout the process of our commercial move. They worked 2 hrs extra on move day and Carlos returned to complete installation of office cubicles which took another 2 hours, all without charging over the estimate. Carlos showed professionalism and willingness to put in the extra effort to make sure we were happy with the results. He also made sure to keep in contact with me to let me know when he would arrive.
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November 2023 by Nicole Orf
My husband and I had a great experience with them! Super helpful and efficient. We moved out of a condex into a single family home and they did a great job packing all our big pieces of furniture. Will recommend to anyone needing a full service move!
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October 2023 by Phyllis Langenfeld
Our move from RI to MN by Ray was better than any move I have ever experienced. Ray and his crews I would recommend to anyone I know moving. Thank you Ray. ??
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September 2023 by Eileen Corley
BUYER BEWARE- I have filed a complaint with the Department of Transportation for price gouging. They gave us an estimate of over 11,500 pounds, when we told their agent Mike N that was not correct it was around 6000 at most, he stated Don’t worry, this is just a guesstimate, your truck will be weigh and you will be refunded for any overpayment and sent new shipping invoice. The weight ended up being 4,640 pounds. They charged $1.04 per pound when they billed but are now only wanting to refund $0.25 a pound pocketing themselves over $5,000. And have no problem with estimating the weight over double what it is.
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August 2023 by shaun kelley
I recently used Ray the Mover for our move from NH to NC.From the start, I had an excellent experience. After a brief experience with a customer service rep, I was handed off to Matt for a virtual quote. That process was so easy and Matt got all the details right. Once I signed the contract, Michelle took over scheduling and coordination. Her communication and follow up were outstanding.We did the full pack and move. On pack day, our driver, Chris, showed up and took control. Chris is extremely knowledgeable and professional. A great guy who truly cares about his job. Art was in charge of the pack crew and he was excellent as well. The pack team did a great job.The pack, load, and unload went flawlessly. Chris had our stuff to us in NC within 4 days and was right on schedule as promised. Our furniture and household goods were well protected and delivered without incident.I cannot say enough good things about Chris. In addition to his professionalism and attention to detail, he’s very good with customers and his communication is outstanding.I’ve moved over 10 times and they are the BEST movers I’ve ever had by far. I highly recommend them.
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June 2023 by Helen Hagan
Christian, our driver, was fantastic!! He was very professional, efficient, kind, considerate, listened & tried to accommodate when he could. His crew on both ends were also very good.
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June 2023 by Anna R
Move went well thanks to Ray the Mover. Movers, Travis R********** & Robert C***** were very professional very hard-working staff. Efficient, packaged some of the items so that nothing would be damaged and marked boxes so when arrived we would know what was inside. Arrived on time and worked hard throughout the time that they were at our home. Couldn't ask for better service
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June 2023 by Stephen Gately
Everyone should beware our experience could not have been worse. The quoting process was complicated and deceptive, the move was a complete mess,our stuff was shipped on different trucks at different times it was moved and unpacked 3 times our boxes and bins were crushed.i called my rep for follow up and they to date have ignored us. The claim process is a challenge I believe they make it so in order for you to just give up. One dept. To another. We spent over 18k and I feel ripped off and WOULD NEVER EVER suggest anyone use this company. They don't care...maybe because they don't need the work but I say use PODS or any other company. They are simply the worst mover ever and that's from a family who has moved 5 times!
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June 2023 by Mike Weglarz
STAY AWAY.Damaged 45 items for over $7,000 and then refused to pay out even $1K. Made up all kinds of excuses, said they didn't disassemble items (which they did), refused to pay for stains on our couches, the list goes on and on. They damaged about 25% of everything they touched!Terrible moving job and terrible responses. I will be taking them to arbitration.They also yelled at my pregnant wife. Great customer service.It's too bad because I used Allied Van Lines for a corporate move and they were spectacular. Or maybe that's the point: they squeeze you when you pay for it yourself.
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June 2023 by Pooja Ganesh
Ray the Mover damaged various expensive pieces of furniture of mine, including birthday gifts from my husband. Despite paying for extra insurance coverage, they refuse to take accountability.Find another company to move your goods. Allied Van Lines / Ray the Mover - not what they used to be. They are expensive and don't stand by their work. Save yourself money and go with another company.
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June 2023 by Alex Zajac
Have used this moving company twice now & they are fantastic. Everything arrives safely as the team takes great care during transport. Organized, friendly, and efficient.
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June 2023 by Mike W.
STAY AWAY.Damaged 45 items for over $7,000 and then refused to pay out even $1K. Made up all kinds of excuses, said they didn't disassemble items (which they did), refused to pay for stains on our couches, the list goes on and on. They damaged about 25% of everything they touched!Terrible moving job and terrible responses. I will be taking them to arbitration.They also yelled at my pregnant wife. Great customer service.It's too bad because I used Allied Van Lines for a corporate move and they were spectacular. Or maybe that's the point: they squeeze you when you pay for it yourself.
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June 2023 by Pooja G.
Ray the Mover damaged various expensive pieces of furniture of mine, including birthday gifts from my husband. Despite paying for extra insurance coverage, they refuse to take accountability. Find another company to move your goods. Allied Van Lines / Ray the Mover - not what they used to be. They are expensive and don't stand by their work. Save yourself money and go with another company.
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May 2023 by Michael D C.
RtM HHG packing, load/move, and delivery crews were excellent. They started early, worked hard and efficiently, and finished quickly with no damage to HHGs or apartment. Thought RtM communication with us about storage - in transit possible charges and delivery date / time could have been better but in the end, everything worked out fine. We even received refund for actual weight being less than estimate in a timely fashion.Would use them again.Mike C.
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May 2023 by Brenda B
Ray the mover, especially our mover Christian was exceptional. It was the best moving experience I ever had. They communicated with us throughout the entire move, were on time and so friendly. I would highly recommend Ray the Mover if you are looking for the best mover in the world! I truly mean that.
