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February 2025 by Artemis Avery
Shitty customer service, clerks asking me what price an item was that I got off the shelf. The pharmacy lost my receipt and is unhelpful in general.
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January 2025 by Brittani Canales
I visited the pharmacy to collect a prescription. I had another prescription but my prescriber to decide to select an alternative medication. An Indian gentleman assisted me during my visit. After mistakenly inquiring if I was someone else, I clarified that I was there to pick up my prescription. He informed me that I had two prescriptions. I acknowledged this but stated that I would only be taking the new one. His response was quite rude, as he remarked, "You should have told me this before." I had never encountered this individual prior to this moment. My doctor had sent the prescriptions, and after expressing visible annoyance, he processed my medication. He then requested identification and stated, "Yeah, you're going to have to be an ID person from now on because this medication is hard to get." I am fully aware of the nature of the medication, and it is disheartening to visit a pharmacy for a prescription my neurologist has provided only to feel shamed. Over the past two years, the quality of interactions has declined significantly, and the service has been unsatisfactory continuously. The experience was so unpleasant that I have decided to change pharmacies, as I can no longer tolerate the rudeness, the absence of a drive-through service for over a year, and the judgment I feel when obtaining my medication.
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January 2025 by Shannon Michaud
Personally I think if a business states it is open til 6:00pm they are open til 6:00pm & don’t close even 5 minutes early…. especially a pharmacy (people need their prescriptions). I went there on a Sunday to pick up a prescription for a friend who doesn’t drive. I had an extremely busy & chaotic day & wasn’t able to get there earlier but I got there at 4:45pm (they are supposed to be open til 5:00pm on Sundays) & they were already closed!! My friend needs her medication so she had to go through the frustrations of calling the after hours answering service for her provider & get her prescriptions sent to another pharmacy- which took several hours to accomplish. She is very sick & exhausted easily, she should not have had to deal with that because her pharmacy closed early without notifying their customers picking up prescriptions that day. I’ve been on her to switch pharmacies because I was tired of being asked for money and/or cigarettes (even pills a few times) every time I go to that location! I finally convinced her to permanently switch pharmacies after this fiasco.
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January 2025 by Alex Johnson
Super awesome, nice, and helpful cashiers 🥰🥰 A super clean and organized store. I love riteaid!!! 💜💓💓💓
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December 2024 by Roseanna Mullin
Customer service is terrible terrible terrible you need new staff
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December 2024 by John Yox
I always get my shots here whenever possible, they are fast with service and they come to tell me when things are ready. Otherwise I get text messages to let me know when I should drop by to pick-up my prescriptions. These are my Neighbors and I'm sure you would feel the same way if you went there too.
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December 2024 by Diane Apostoles
Every employee helpful. Card selection is excellent!!
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December 2024 by Imber Ruckle
While there for a vaccination was repeatedly prompted to shut up by the clinician giving the shot at the start of each of my sentences so that she could nervously control communication which did not need to be controlled. Responded to sentences and questions which had not been spoken; at the beginning of me trying speak them, with both yes and no which gave me mixed messages. Acted outside of the culture of her institution so that I almost left without the required medical record. Also was not willing to receive my own records which their website told me would be taken from me at the beginning of their process.
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December 2024 by T B
8 months ago I wrote a 2 star review for this Rite Aid location but I'm upgrading it to 5 stars. I go here once a month to pick up multiple prescriptions and there's never been an issue. I go here multiple times a week for random stuff and the staff is friendly and quick in checking me out.
There have been issues with stuff being in stock due to Rite Aid (corporate) financial issue, however this ha largely gone away.
The manager is very efficient and should get a raise.
Rite Aid: please keep stamps in stock there is a postal box in your lot that I use to pay my rent and I have to go to 7-11 to get them.
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December 2024 by alexandra smith
If I could give 0 stars I would. Store shelfs are bare in certain sections the place looks like it’s going out of business.
The pharmacy is the worst. My meds are never in stock and always need to be ordered which delay the refill date. They don’t answer the phone. Drive through is closed forever. And if you need a prior authorization, just forget it. I’ve permanently switched pharmacies and don’t run into these issues elsewhere.
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November 2024 by Tara Anderson
the people in the pharmacy are the best. quick walk in for my flu shot and i didnt have my insurance card. immediately the girls at the check in counter asked me to look up good RX for a discount and i spent MAYBE 30 mins there total. great employees, clean, and super functional!
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October 2024 by Rowena Trinidad
Always take great care of My Mom's prescription...always very kind to her over the phone
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September 2024 by Rainey
I have been using this pharmacy for over a year, and without fail, every time I have to pick something up, there’s an issue. Sometimes they take coupons, and sometimes they don’t. Seems to just depend on who’s working. I’m told something different by every employee. I’ll get automated texts saying my script is ready, go in and they don’t even have it, and tell me to call around to other places to find it.
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September 2024 by Bushra Albakree
Ive had a terrible experience in the pharmacy, kathy the pharmacist is very rude to customers and i felt a hint of racism but i cant say for sure. Please train your pharmacists to be nice to people
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August 2024 by Victoria Patnode
Used to love this place! Used it for years. The workers are always nice but the pharmacy is so lacking now that I'm going to be changing over to somewhere else.
If you call, it's about 50/50 if someone answers and they rush you off the phone.
Didn't reach out to my docs for a refill until after we were trying to fill it. But they had gotten a new refill for another med only a couple days before. Why not just request all refills needed at once? My doctor would have responded for both.
My fella went to pick a script up and they told him to wait for an hour for the second one to be filled. After waiting an hour in the parking lot he went in and they said he'd have to wait until after 2pm. He had waited from 11:30 - 12:30.
Now I have one med filled, one being requested from my doc, and one that's being filled but keeps being pushed back to later times. Request all refills at once. Fill all meds at once.
I'll be transferring out shortly.
