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December 2023 by Philip Buxton
They really like to take your money and not cash it for almost a full week after you go and deposit your check into your account. I cashed my check on the 23rd and MY MONEY is not in my account. Talked to service CU support and they said "their's nothing we can do." This is sickening and disgraceful. When I started banking with Service CU in Franklin, they were friendly and quick to get my paychecks cashed for the past 3 years. When they recommended me to the branch in Manchester on South willow when I started work down here, I went to them to cash my check. I understood they were going to hold my check for the first couple times because I was new and they never seen me before. Two months later they were still holding my check which was quite B.S. then for about 4 weeks, they were clearing my checks with no questions asked. Then the 23rd they held my check and couldn't get my wife a Xmas present because I've been getting bills caught up. Due to this I'm fed up with the thieves in Service CU in manchester, I'll be pulling my money out of my checking account and only going there for my truck payment but after that I'm done.
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September 2023 by Heather Lynde
What a joke! I'm not expecting a reply back, but it would be nice. I've had this credit union for idk 10 to 15 years. I go to this location at 120pm on a Saturday. I go to quarters. I get informed that I cannot get any quarters but the one dude who has the key is on lunch. Are you kidding me. I get told come back in a few minutes. That's great service. Not helpful. Dude isn't there after I twiddle my thumbs for 15 minutes. I left. Beyond annoyed. Laundry needs to get done. Cool.
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December 2022 by Paula Jacome
Called to change my address was on hold for 25 min then they couldn't help me, transferred me again to be on hold for another 11 mins. Then some how we got disconnected. Very poor customer service!!
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December 2022 by Shawn R.
Best credit union my wife and I have ever had. Been a member since 2006. Great helpful friendly staff and manager Sarah. All there when you need them. Nothing but 5 ⭐⭐⭐⭐⭐. All across the board. Never do I want to change credit unions. St. Mary 's has been the worst I've ever had, and TD bank you always have to have no less than $100.00
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December 2022 by Mutaz Mousa
Amy was phenomenal.Caroline treats others like garbage and lies.Justin, discussed another thing when addressed the issue, then ghosted me after I responded, that makes an awful management.Derry branch is much better and will never EVER go to this location as long as Caroline is on the roster or a manager who is absolutely useless.One step closer to getting out of Service Credit Union after being disrespected, not once but twice by the two names I have mentioned above!
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August 2022 by STARSD
Got me away from that finance company in California where no one knew how to speak proper English... Refinanced at a great rate!
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February 2022 by Egbu Adaugo Vivian Oguayo
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February 2022 by Jeffrey Beane
I’d you ever need to call the call center forget it! 30 minute wait then the system is down and you have to call back and wait another 30 minutes, it’s horrible. Don’t bother calling member services.
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April 2021 by arrivetoday
Been dealing with service credit Union often on for over 30 years. Always extremely professional and courteous. Some of the best rates around on car loans and CDs
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October 2020 by michael avella
Staff at this location is awesome. Always super helpful
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December 2019 by Mike N
So I had an issue that I tried to handle at the Hudson location as it was closer to my work. The woman at the Hudson Walmart was rude and condescending so I closed my account. Fast forward to two days ago I stopped in to speak with Hunter at the Manchester branch about my issue and why I closed my account he was super knowledgeable about everything told me what to do if that happened in the future and not only did I reopen my account but he got me a better account setup than my last account (I had the old account for 7 years and my banking needs have changed). Thank you Hunter! I think the Hudson branch could learn a thing or two from you!
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October 2019 by Alexander Cerulo-Dehate
Good atmosphere, quick banking services
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September 2019 by Gail H.
Credit unions are member owned and generally more understanding than banks. The old Granite State CU I once belonged to was incredible. This one runs like a big bank. Not willing to give anyone a break or a chance yet they'll gladly take overdraft fees from your account, even if you make regular deposits and even when a deposit is pending. Coldest bank I have ever dealt with.
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June 2019 by Ty Brinkley
Its convenient to have an account at a bank that's open 7 days a week. They decent policies as well.
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March 2019 by Jesse Cormier
Simply one star is over kill for the amount of service ability i do not think this company deserves