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November 2023 by Jan Beauparlant
I was in the middle of decorating my home for Christmas today and I needed my vacuum to pick up a mess I had created. I took it out and it wasn’t working. I called Steve at the Vacuum Cleaner Hospital. He told me to bring it in and he would take a look. When I arrived he was extremely busy and seemed to be working alone. I expressed how desperate I was to get this fixed. He said he would see what he could do. I left leaving the store and knowing I was probably not going to see it for a few days. A few hours later, Steve called to say he fixed the issue and it was ready to be picked up. He stated he know how important t it was to me and wanted to eliminate any of my stress. Now that is customer service. Thank you Steve for addressing my needs in a timely manner.
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November 2023 by Dhiren DSouza
I recently had the pleasure of working with Steve from the Vacuum Cleaner Hospital to replace my central vacuum system. From start to finish, Steve exhibited utmost professionalism and punctuality. He arrived right on time and meticulously explained all the available options without any bias. The installation process was seamless, thanks to Steve's expertise. Throughout the experience, he was always ready to address any questions we had. Steve's courteous and polite demeanor truly stands out. He and his team are exactly the kind of professionals you'd want to work with. Highly recommended!
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October 2023 by Betty Poltrack
Always helpful and pleasant!
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September 2023 by Peter Thurston
Great customer service. Took plenty of time to educate me on the best vacuum for my needs.
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May 2023 by Lynne D.
I have been using these guys for years. The owner is very nice and very knowledgeable but I left the vacuum cleaner there accidentally and it disappeared never to be found again and it was replaced with a piece of junk that never works. I've brought it back twice so essentially they took a $300 vacuum cleaner lost. It gave me a piece of junk that doesn't work and now are collecting money from me for that piece of junk that doesn't work, at this point, I am not very impressed
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February 2023 by Riley Brooks
Can’t say enough good things about the Vacuum Hospital. I had a central vac system installed, Stephen and his son Ben were extremely professional, reasonable with pricing, and did a great job with the install. They worked around my schedule and made the plans work even with a house that has some non traditional build. I would highly recommend them for any vacuum needs
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February 2023 by Riley Glynn
Can’t say enough good things about the Vacuum Hospital. I had a central vac system installed, Stephen and his son Ben were extremely professional, reasonable with pricing, and did a great job with the install. They worked around my schedule and made the plans work even with a house that has some non traditional build. I would highly recommend them for any vacuum needs
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December 2022 by Brenda Wood
Saved my electrolux with new fuse?
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December 2022 by Nancy Fleming
My 20 yr old Dyson Dc07 always did the job, but I could tell the suction wasn't up to par, and the hose had a rip. I brought it to The Vacuum Cleaner hospital in Manchester. They advised a few parts be replaced such as the beater bar and clutch. They also cleaned it and replaced filters. Buying a new machine was an option but I liked mine all these years with the hose and attachments. I now have a BRAND NEW machine. I does indeed work like new. I'm very glad I went there.
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December 2022 by Jessica Grovo
Excellent knowledge, professional, efficient, and very well priced. I brought in my vacuum and had no idea what was wrong with it.. no more suction. He fixed a loose tube in about 3 minutes and I was on my way. I can’t recommend this place enough!
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December 2022 by Joy McKenzie Wendt
I always bring my vacuums to be repaired and rebuilt here. They are very thorough and reasonable prices. I also recommended them to my boss (I’m a janitor) and he brought all the vacuums to vacuum cleaner hospital to have them fixed!
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December 2021 by Vikki S.
Great customer service - got my vacuum issue solved in less than twenty minutes, part replacement was a lot less than I thought it would be, and good local business all around.
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December 2021 by Jill Frye
Excellent service, personable employees and reasonable prices
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December 2021 by Karen Chase
Best experience with a contractor in recent days. Very prompt , professional and informative. Was very helpful in getting our central vacuum up and running. Can’t say enough good things about The Vacuum Hospital. I highly recommend this business.
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December 2021 by James K McMahon
I walked into a family business with years of knowhow. They will fix your vacuum cleaner at a fair price and give you confidence it was done right. Highly reccomended. They sell new vacs too.