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August 2022 by Jeremy P.
A few months ago I went here for a zig zag orange roller, zig zag orange papers and a dube tube. The low IQ cow tried passing off the ZZ white roller & papers as what I asked for. Clearly she didn't know basic common smoking items. Then I asked for a dube tube. She picked up a glass meth/crack pipe and asked 'is this it? Of course Amazon had the items for less. No need to ever return here
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March 2022 by Micheal Myers
Great store and customer service ?
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March 2022 by Erica Love
The staff is very nice and I love this store highly recommend
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April 2021 by James R.
usually this place is nice and convenient but as of today i'm not sure anymore. i bought a piece on 4/20/2021 and three days later, (they're broken glass return policy lasts 3 days after you purchase a piece), the piece unfortunately broke. i called them this morning (4/23) and they said they could not accept returns. just last month the girl working told me i could return for full store credit if it anything happens to break within the three days. just wanted people to be aware there's apparently no returns after glass leaves the store. but in the store they state a 3 day broken glass policy. not a complaint more just annoying that i'm stuck having to buy another piece (was a $104.99 piece that was purchased and broken three days later). i can understand why they won't do returns but they shouldn't say they do. thanks. will still be the go to shop.
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August 2019 by Lorelei S.
My rating is solely customer service based. The two women inside were very friendly and helpful.
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January 2019 by Emerald H.
Best smoke shop in NH hands down. Always willing to do a deal, they do a Buy one get one FREE on glass over $30, have daily deals, tons of CBD & Kratom to choose from, and a friendly, intelligent staff that's always willing to answer questions and help you find the perfect product for you
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October 2018 by Kristi S.
Saw that they were running a big sale so I decided to go in and take a look. There were 3 people working and they were all very helpful and knowledgable about their stuff. It was one of the first shops I had gone in that they weren't forcing the sale!
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August 2018 by André R.
Don't let the five year old review dictate your view of this shop. It's high quality, always giving deals and discounts, always chill and friendly, and always know what they are talking about. My go to place in Manch.
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January 2018 by 19 8.
Horrible shop. First off this guy OPENS his Vapes. I didn't think anything of it when I purchased a smok alien 220. Until on the first day it was giving me error messages. I asked the owner Dan to fill out the warranty card. He refused saying he would do it at another time stating that the warranty would last longer if I waited until I had a problem. The device literally starting falling apart. When I brought this up to him he said it was my fault and I must have dropped it. He refused to fill out the warranty card or replace the unit. I sent the unit in and it was void due to him not filling out the card personally and smok told me the device had been repaired and altered by someone previously. $100 unit. It's been one month and it doesn't even work anymore. I'll be going to Smokers Haven to buy a sealed legit mod. After doing some research other people have had this problem too. This guy is a joke.
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July 2017 by Sean O.
Good amount of products and the prices seemed very reasonable. The guy behind the counter was helpful. The store what It is. A smoke shop in the city. Parking was horrible and the area sketchy at best but I'd go again!
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March 2017 by John L.
A couple awesome guys work there, everyone there is very insightful and completely willing to help. Great crew, great prices!
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February 2017 by Mathew B.
Ok within hours after my last post (oil rig broke the day I bought it well in use) the owner contacted me, very nice guy. He gave me very good deal and really helped me out. I would absolutely recommend this store to anyone who is willing to pay for quality pieces, even better by far the best customer service around.
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July 2014 by Katie P.
Great selection and nice staff. It's one of the cleanest and least sketchy smoke shops I've visited.
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December 2012 by Taylor M.
Excellent customer service. Beautiful glass. Very clean and well taken care of store. Knowledgeable and helpful staff. Willing to take the time to let you look our help you shop around. Found a gorgeous water pipe and given a great price for the product.couldn't be happier! While the pieces down the street at Goodtimes are beautifully crafted, the selection and affordability don't compare. Highly recommended, and he's cute too. What more do you want?
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August 2012 by P A.
So I walked into this place last week and I ended up buying a Diamond Water-Pipe for $120 and a pouch for $20, pricier than I wanted, but I was assured it was "a killer piece". When I got home I realized the slide piece that goes into the water pipe was chipped and when I went back today to get a replacement, I expected to get one for free. While I was waiting to speak to the employee (a different guy), he was giving a sales pitch to some younger gentlemen. I soon realized that these guys are salesmen. He was pretty pushy with the younger guys and they ended up walking out. The employoee eventually got to me, and I stated I came in last week and spent $140 on some product, but the slide was chipped. He rudely interrupted me and started pointing to signs that said no refunds no returns. His voice became increasingly aggressive and then said, "I'm not suppose to do this but I'll call my boss." He got his boss on the line and then got off and addressed me again. He said he would give me an awesome deal on a new slide, for $30, because I was probably at fault for breaking the slide myself or I should have checked every piece before I left. I stated I was new to the area and I spend a lot of money on pipes because I usually give them as gifts to my friends as well as buy them for myself (I actually intended on buying a pipe for a friend once I settled my broken slide issue). When I stated I was unhappy with this decision, he started raising his voice and stepped out from behind the counter and said, "I could just ask you to leave, I dont have to give you a deal because look at this sign, look at this sign, look at this sign", while pointing at font 14 printed out word documents stating no refunds. I ended up walking out. The people they hire seem to be on a sales role. Almost like they failed a drug test when applying for a used car salesmen job and had to go to this joint for a job. My suggestion, walk 5 minutes down the road to Good Times on Elm St. I walked in, a female kindly greated me, gave me my space and told me to let her know if I had any questions. I ended up buying a replacement for my slide and a pipe for my friend. Wild Side Smoke Shop is runned by amateur and sell inferior products. Their RooRs are american made, not german, their glass pieces are cheap, and their staff are goons. This place will be out of business shortly.