Laconia Harley-Davidson is a dealership known for its excellent and friendly team. Many customers report that the staff is consistently helpful, friendly, and goes above and beyond with service. This includes fixing issues without being asked, providing immediate service appointments, and keeping customers posted on progress. The parts counter and sales teams receive particular praise for their knowledge and assistance. During busy times like Bike Week, some visitors note challenges such as very limited parking and a very limited selection of clothing. However, others highlight positive experiences even during this period, including receiving excellent service. The dealership is also commended for offering helpful amenities like water on hot days and providing great local riding routes. Customer loyalty is strong, with many willing to make a long drive specifically for Laconia Harley-Davidson's service over closer alternatives. The dealership's ability to solve persistent mechanical problems and provide thorough service, like major mileage maintenance, earns high praise. For many, it is a destination worth traveling to for all Harley-Davidson needs.
I visited during bike week. Very helpful and attentive staff.
July 2025
Not impressed Stopped here on Saturday of bike week. Big mistake. Very limited parking, no water on such a hot day. Very limited selection of clothing.
Ok Glad you clarified. Your sales people inside the store didn’t know about the free hydration.
June 2025
Great place check out. Friendly staff good selection of bikes and accessories
