Bath & Body Works has been creating quality scented products for over 20 years, offering a wide range of fragrances for the body and home. Whether you're looking for lotions, shower gels, or the popular 3-wick candles, the store has a variety of options to suit your needs. The store associates are known for their exceptional customer service, taking the time to help customers find the perfect gift or scent. Customers have praised the staff for their attentiveness, with one reviewer highlighting the exceptional service of an employee named Alix, who went above and beyond to assist in finding a limited-edition product. The store is well-stocked and maintained, making it a favorite among shoppers at the Merrimack outlets.
Alix was super helpful - I was looking everywhere for the Emily in Paris body wash and she spent so much time helping me find all the stores that still had it as it was a limited run. I would come back here just for her level of customer service!
Someone should seriously give her a raise.
May 2025
Had an incredible experience shopping here for Mother's Day. My cashier Alix was superb. She took the time to chat to me and individually wrap my perfumes, lotions and hand soaps that I had grabbed as a gift for my mom 🥹. She was so sweet, approachable and delivered quality service. Would highly recommend! Thank you!
January 2024
Went in to look for a specific scent to give to a friend for her birthday and the scent is no longer carried. Very sad as it is one of my favorites too.
