I heard the crew explaining the menu well and all were treated nicely. I guess the other reviews were from a staff that has a rough day
September 2022
Had a delicious soft serve cone while walking around the outlets. Very nice people that work here
July 2022
The ice cream is the same as always lol. However the staff are all very young, loud, and don't seems to really grasp what is an appropriate vs inappropriate conversation to have while customers in the store.