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January 2024 by George Heacox
Easy people to work with. Process of renting a space for my car was well expained. Very pleasant people; willing to answer any questions. Felt very comfortable with Ross.
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December 2023 by Shannon Daniels
It’s a great clean facility and the staff is very friendly. However, we left because after 3 months of paying $63 for a 5x10 unit, they raised the monthly fee to $107 with just a months notice!! Outrageous!!!
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December 2023 by Derek Famulari
Facility was clean, local manager was professional and always helpful. My word to the wise - pre-pay as much as you can. Rates do fluctuate. But highly recommend
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December 2023 by Joe OHare
Ross did an excellent job. Showed me the space, informed me of all my options. Easy and fast. Recommend this place
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October 2023 by Jonathan Harding
Booked a storage unit online. Not only was it very easy, it was the cheapest around! The online application is pretty straight forward. The units themselves are cleanly outside, and the inside was clean when I moved in. Would recommend for sure.
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October 2023 by Sierra Chaput
My dad and I had such a great experience here. As soon as we walked in we were welcomed by Ros. He was so helpful and kind and got us exactly what we were looking for. We are very satisfied with the customer service and the units here. Thank you!
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October 2023 by Gigi Jennings
Overall was okay experience. Initial pricing was good, but went up every 6 months. Also, there was a break in and they didn't have security cameras. Overall really, just okay.
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October 2023 by Rachel Sargent
I love this facility. It is always clean. Previously I was with them for a year and I decided to go back to rent with them again pay for another 2 years. In the winter they have it cleaned up nice from the snow and in general it's very well kept. my unit that I chose is not temp control but there is no need for my purpose and I have had zero issues with any spiders or mildew etc regardless. It's really a nice unit and I would recommend to anyone.
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October 2023 by Erin Young
Getting the storage unit was quick & easy. I’ve never had a problem accessing my unit any time I need it. Office is very friendly & helpful if you need anything.
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September 2023 by Teri S.
I would highly recommend to NEVER rent from extra space storage in Scobie Pond Road location in Derry. The manager is rude, arrogant, will charge you extra fees, & will sell your stuff. My storage is up-to-date and my gate Entry code was changed. my stuff sold at auction before the auction date and time. I am reporting them to the Better Business Bureau because I have photos showing the date and time that the auction was already completed and I have the paper showing it today in time with the auction was supposed to begin.
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September 2023 by Stephanie Hazen
I rented a 10x15 unit for $174 in the fall of 2022, and only 4 months later the price jumped a full $75 in ONE MONTH for a total of $249 per month. When I’d signed up, there was absolutely no mention of a promotion or any hint whatsoever that the cost would jump that much. An average increase in storage fees is about $15 per year. I’d looked over my contract, and it’s written in the fine print that Extra Space reserves the right to increase rent at any time. A 42% raise in one month is unheard of unless you were receiving a promotional rate in the beginning, which again there was no indication of that whatsoever. Super shady business practice and blatant false advertising if you ask me. I will say that the manager at the Merrimack facility was always kind and helpful; it’s unfortunate that I can’t recommend this business name due to their fraudulent and misleading practices.
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August 2023 by Bruce
The facility and the guy that runs this place are great. The problem is getting into the unit. The local Little Debbie suppliers store their stock here. The problem is that they are always here blocking the road or parked in front of multiple units. They like to back into the unit to minimize their work, by doing so they block the road. On top of this, they rent the units for a month or two at a time and then switch to another unit. This then requires moving stock around. So one can almost guarantee that you will be inconvenienced when coming here. If they pulled along the side of the driveway towards the grass all hassle would be avoided.Sometimes there will be multiple trucks here preventing any chance of getting into or even close to your unit.
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August 2023 by Karen Brown
Got my storage unit in March of 2022. I planned on having it for a year. About May of 2022 my cost went from $54.00 to $116.00. Very disappointing. It was a convenient location and easy to access but the cost was a little disappointing.
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August 2023 by Wicked Clean Cah
I rented a unit here this past week. The rep was phenomenal. I forget his name but he set me up quickly and answered all my questions! Unit is nicely tucked away too.
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August 2023 by Sarah MacFadzen
I had an excellent experience at Extra Space Storage on Daniel Webster Hwy. The rates are affordable, the facility is secured and feels very safe, and the store manager, Ross, was kind and attentive, often checking in with me if I was there while he was doing rounds on the golf cart. Thank you!