New Balance Factory Store Merrimack is a sportswear outlet that offers great value for footwear, apparel, and accessories. The store is well organized, tidy, and clean, with helpful staff on the floor ready to assist customers. Customers appreciate the friendly and knowledgeable employees, especially when choosing running shoes, as some staff have top-tier knowledge about fit and foot shape. The store often features deals like buy one get a second pair at half price. Overall, visitors enjoy a great shopping experience and look forward to returning for the wide selection, helpful service, and competitive prices.
I came in Thursday looking for a specific kind of shoes. My experience shopping went very smoothly thanks to the help of Jenn. She was quick to welcome me and able to direct me to the kinds of shoes I was looking for. I'll definitely be shopping here again.
August 2025
Walked into a very busy store jessie came over asked us if we needed any help which we did he found us the shoe quickly and efficiently and i much appreciated his help!
February 2025
I need a return the shoes and Mindy helped me at the desk extremely friendly and helpful. Thank you very much for being awesome.
