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September 2023 by רעות יצחק
A really bad experience. My friend and I entered the store and started collecting items in the middle one of the workers came to us and said that in 30 minutes the store closes and therefore the fitting rooms are closed, we asked for a few minutes to try on the items and we were refused. We had to try on the things in the middle of the store when there was still half an hour left, during the whole time the workers laughed at us and purposely stood next to us while we were trying thr cloth to make us feel uncomfortable. At the end one of the employees said that it is not appropriate that we measure clothes in the middle of the store. We put the clothes back and left. The prices were great and the staff very poor, we won't be back.
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August 2022 by Raziyah Macy
hella expensive for low qual clothes but they r rly cute. if u don't like revealing clothes don't come here
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October 2021 by alicia liz
workers so nice and sweet! workers very kind and social and casual while maintaining professionalism. super cute selection of clothes as well
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October 2021 by Anamika Jain
We were here today, Columbus Day , and this store was closed without any sign, website says they are open till 8. We took the round for the outlet thinking staff may have gone for the break. When we returned there was sign for “ Be back soon”. We waited 20-30 minutes , nobody opened the store. Like us many people came and were frustrated and had to go back .. thiis is frustrating to come from far to the outlet to only find that store is closed and website says otherwise
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October 2021 by Mark Logans
Brought my daughter and I had a great experience here. Workers were helpful and kind, confused as to how there are so many negative reviews. Great selection of clothing. Will be back.
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October 2021 by Emily Watkins
So many great clothes and the customer service is amazing! All the workers were very kind and helpful.
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September 2021 by Megan Daniels
I when to PacSun and looked around and ended up finding one pair of sweatpants it took me over 30 minutes in line just to check out. Mind you there was only one cashier working the other three girls were just standing around eating and drinking and doing nothing. When a customer approached the girls and asked why they weren’t doing anything they replied rudely that they were and then when she asked why the cash register was closed to they said it wasn’t turned on. Then proceeded to tell said customer that they didn’t have to buy anything and could leave.
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August 2021 by Julie Batisti
The two girls working were very rude to my friend and I, Clearly laughing at us as we passed by and continued to whisper to each other the entire time we were in the store.
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July 2021 by Karima
Cashier would not give me the buy one get one free deal on the sale items. I don't know why, the sale was posted every where on the store but she refused.
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January 2021 by Jerry L.
Sanitized store and noticed cleaning product throughout so I know they are keeping the store clean as well as protecting other customers during a time like this. Took the risk of going out in general with my daughter and was very happy with this Pacsun ( it's her favorite) . A very friendly and helpful staff even with low product they still got us what I wanted. The recent negative review posted by a "Karen" is extremely selfish, blaming a short staffed store for going on break to eat. Learn to think of others. I had to make a review just to show how out of line she is.
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October 2020 by Emily Tran
Surprised at some of the reviews here! Had a good visit when I came in.
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September 2020 by Sian Crichton
walked in today with my friend and all of the employees were sitting at the counter and laughing at us. we were stared at the whole time while browsing through the store . left shorty after entering. felt very uncomfortable the whole time :(
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September 2020 by Jennifer B.
Apparently two people need to go on break at the same time. Drove 45 minutes to make a return at this crappy excuse of a store. Waited over 1/2 hour outside. Slim pickings in there and dressing rooms are closed but open in other stores. Walk by this store and save yourself some aggravation and money.
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July 2020 by caitlyn labrie
Merrimack outlets is where it's at.
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February 2020 by Charles Henderson
Went in to buy some summer clothes because I’m going on vacation soon and everyone was super helpful! There was a girl with bangs and guy with glasses working and they helped me find everything I needed, a one stop shop if I may. The girl with the bangs was very nice with helping me into the fitting room and ringing me out! The guy with the glasses gave me many options for bathing suits and tank tops that were on sale in the back! Would definitely come back!
