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November 2023 by Elizabeth Dart
Since I have lived here for over 5 years this is the only place I went to get my car washed. I went to use my free wash from their punch card and they wouldn't accept it. I was informed that they got new owners 3 years ago and they accused me of waiting 3 years to use the free wash card and 3 years to even wash my car which was not the case. I definitely have gone within the past year or so and whoever was working punched my 'old' card at least twice. They refused to honor my card while making me feel really bad about my dirty car at the same time. That's why I was there! And then I couldn't even drive through the car wash I had to do a three-point turn to back out and leave. That's too bad cuz I would vacuum my car there and everything.Services: Auto detailing
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September 2023 by Liz Poirier
Different than what I am used to. Cleaned the truck good. Tight spot.
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March 2023 by I M.
Outdated car wash system that doesn't rinse soap off well and a dryer that hardly functions.
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January 2023 by Nate Nash
They’re extremely unprofessional and Uncourteous. I booked an appointment online and came all the way from Manchester. When I got there the guy said “Oh sorry my detailing guy just left”.I told him I have an appointment. Then he says we are doing maintenance on the car wash. If you were doing maintenance why did you allow customers to make appointments online?I’ll never go to this place again.Service: Auto detailing
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December 2022 by Esther Reed
Friendliest guy! I always take my jeep here.
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July 2022 by Ryan Metivier
Great service and wash! Thanks Rich for getting all those bugs off!
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June 2022 by Cristin C
Don't waste your time. I have never been treated so poorly by a small business. My father gave me a giftcard last year, which he bought from their site, bringing you to a Square shop. I have been calling for weeks with no response, emailing, booked an appointment online, the whole nine yards. I happened to have availability to go there in person before they closed... The man working there immediately tried to shut me down when I said I had a gift card. He said he wouldn't honor it. I informed him that it says it didn't expire. He asked when I got it and I told him 2021. He then grilled me on why I waited so long. I explained my car gets stored and I haven't ventured out much with covid. He proceeds to belittle my reasons. He then tells me I need the actual gift card. I explain I have the email and he says he won't take it. The email links to his square site, still linked from his webpage, to show my balance. He tried to show me the machine that reads these "cards", which says to type in the code. I read it to him - no idea what he actually put in, as he told me he wouldn't honor the gift card and brushed me out of the store. Way to lose a potential long term customer, however, I wouldn't want him anywhere near my collectible car. A little kindness, especially in front of my young child, would go a long way. I will be pursuing a refund - it would have been far less time intensive for both of us to just honor your guarantee. Buyer beware.?
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June 2022 by Frances Ferrari
He did a fantastic job even though he was having back problems. I offered to bring it on another day but he insisted on doing as scheduled.
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May 2022 by Kathy R.
Zero stars rating! Bought four gift cards, card and receipt in possession won't honor, won't return calls. Gave up! Still have at least one card gave others to family for salty road season and they got stiffed on them too. Do not give this business your $
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April 2022 by JM
It's a tunnel wash that is more effective of actually removing the salt and dirt that Exit 11 carwash doesn't. You need turning chams, that this place has, to loosen the buildup, good dryers also that this place also has over Exit 11 carwash.
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November 2021 by Linda C
Good car wash, wash tires, wash the body, windows. Then thru the car wash and towel dry.24.99 gets you the works
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November 2021 by Mike Taylor
I happened to be in marrimack today and stopped by Patriot car wash today. There was only one guy working. This guy took his time scrubbing my truck due to how dirty it was before I entered the car wash. When I pulled out the same guy waived me over to wipe off any excess water and to shine my tires. Turned out to be the owner Richard. I struck up a conversation with him asked why he was alone. Turns out he was alone because he takes so much pride in what he does that he rather make sure his clients are 100% satisfied. This was just a car wash. I will definitely go out of my way to return here for my car wash needs and next time a detail. If he takes as much pride in his detailing as he does his car wash, I know I WON'T be disappointed. If you're ever driving by stop in Patriot car wash and receive the same experience as I did today.
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October 2021 by Steven V
I went in to get an estimate about detailing. Tried changing me twice the amount it says on the website. Wasn't very polite either.
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July 2021 by Janice Narducci
I received exceptional service from Richard I was going in for an economy car wash and I had to have a super car wash for $25 because I had incredible amount of pitch or sap on my car. Richard work extra hard scrubbing my car and applying cleaner chemical to the vehicle so when I went through the carwash I came out and I was pleasantly surprised to see all this sticky brown stuff off of my car cuz it's a white car it's not supposed to be brown LOL so special thanks to Richard from Ja nice ?
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March 2021 by S B.
We had some sticky stuff on our car and all is gone. We bought the "best" and the guy did a pretty thorough cleaning before we even entered the automated wash. Soft cloth spinners, not nylon/plastic. In the future, we will probably go out of our way to use this particular car wash.
