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January 2024 by Rudy D.
Because of Alicia, I have found my perfect dress (not pictured in any of these photos). Her brain is like an inventory encyclopedia. She went above and beyond for me and provided me with a memorable experience, ensuring I felt understood in how I wanted to look and feel at my wedding. I ended up going back THREE times even after ringing the bell twice. Finally I was able to make my mind up on a dress and Alicia was so helpful and patient during the entire process. You can tell from these photos that she enjoys her job and making women feel good for their wedding day. I can't thank her enough and I hope this message gets to the right people.
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December 2023 by Kimberly L.
0 stars. I have been looking for a wedding dress and was so excited. I made an appointment for 4:30 and kept getting pushed off until later. A bride who came later was helped first and given a room when I wasn't even asked or helped. I was never helped at all so I just ended up leaving. Definitely not coming back:( i would put 0 if i could to be honest
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August 2023 by Weam W.
We had the best experience ever! We were surprised by the very helpful service and great selection. The managers and staff were very nice and helped with everything that we asked them to. We wanted a stress-free environment and that is what we got! Prices were affordable and easy viewing experience. We we're shocked by the prices and styles. We Fell in love with the dress and the price! Had to buy the great deal with the excellent customer care. 5 stars all around, highly recommend.
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August 2023 by Beth O.
It's not everyday you get to search for wedding dresses with three generations of family. Diane made our wedding dress search easy and memorable. She was attentive to our needs and very accommodating. If I could give her 10 stars, I would. I highly recommend David's Bridal in Nashua, NH. I will be going back soon for my mother of the bride dress and requesting Diane for assistance and guidance. She truly made our day extra special.
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July 2023 by Erin R.
What a day ! And with a beautiful ending ! Went this store with my daughter for an appt to find a wedding dress for a city elopement . Thank god for KIM and BREAN , who helped and encouraged my daughter through it all ! It was a stressful start for my daughter but a beautiful ending ! She found the dress ! Veil , shoes and awesome spanks ! And the dress will be at store prior to the elopement which is in one month ! Whew. KIM AND BREAHN WERE AMAZING WOMEN . And never gave up! MEG was also wonderful , and helped through the ordering process ! Thank you ladies ! It was an epic experience for my daughter and I !
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June 2023 by Jordan B.
The stylist I saw, Sam, was truly one of the least competent, least appropriate, and least professional people I've ever met. When we arrived, the greeter explained to us that the dresses on hangers were samples that we could pull if I wanted to try them on, place them on the hook they assigned us, & Sam would pull those dresses from the bags in the correct size. When Sam came over, she was concerning me from the start. She was annoyed that I didn't know what I wanted for a dress (I've never tried on dresses before, I had no idea really and was hoping that she'd be able to help me) & when she asked me where my venue was she said "ugh that sounds expensive", which just seemed judgmental & inappropriate? My family & I pulled dresses & while we were doing so, Sam was all over the place; I couldn't tell if she was suggesting dresses, or pulling sizes, or helping someone else, or just gone all together. When we did see her she was like talking badly about members of my group to each other?? My sister is also engaged & when I was pointing out dresses that would look good on her, Sam would pull me aside and say that she 'wasn't going to let my sister steal my day & my spotlight' & I was like ?? I have no problem with my sister? I have no problem looking at dresses with her if she wants to, no problem if she doesn't? She pulled my sister aside & tried to say similar things to her too! Me & my sister were so confused. It really wasn't that deep, but she was like trying to amp up a cat fight between us. When we finally went over to try on dresses, the pile that we had been gathering was abandoned. Sam seemed to maybe mistakenly grab a different pile (or maybe she didn't care, it was hard to tell, because she didn't like anything I chose) & the dresses that were at the fitting room for me to try on were ones I hadn't seen before. When I pointed this out to Sam she just said "yes they are, you picked that". I couldn't find ones that I know I had picked either. Additionally, nothing had been pulled in my size or even a size close. They ranged from sizes 4-22. I just gave up arguing and decided to try & put something on from what was here but I couldn't get into the dressing room to try because she was busy asking my sister (an esthetician) if she could get her free treatments & was showing her her skin issues. My sister just started trying to walk away but Sam only finally stopped when she noticed me leaning on a wall after a while. The first dress I tried on looked really bad, it wasn't really my style or size, but it was also damaged pretty badly (every dress I tried on had some type of noticeable damage or weird staining). My family agreed and were like okay maybe next one, but Sam suddenly reappeared & started trying to sell me on something that obviously none of us were happy with. I wanted to try on another one but I didn't know what to do since there was nothing that fit me & nothing that I had picked out. My stepmom, bless her, went back to the hangers to try and bring me things herself. Sam started walking with her, and then started talking badly about me to my stepmom! Saying that I was giving her nothing to work with and I had no idea what I had actually picked and hadn't. My stepmom found some dresses that were my 3 favorite out of everything I tried, they were very simple but so pretty! When my family & I were talking about them, Sam was saying things like "no. no I'm not feeling it, it needs something" and then covering me in glitter belts and sparkly crowns and veils and etc. I told her several several times that after trying a couple dresses, sparkles and glitter weren't really for me. She would not hear it. She was literally going so far as to get up in my scalp and push my hair around (after I asked her not to, I don't really want a stranger up in my hair). She was not afraid of forced familiarity though; she was constan
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March 2023 by Barb B.
Davids bridal in Nashua New Hampshire could not have been better. I had gone to the Portland David's bridal they were very helpful but Nashua was closer. As was danvers, ma. Danvers was so rude. Very unhelpful. Then I went to David's bridal in Nashua. They could not have been better they were happy helpful and very easy to work with. I found the perfect dress, and alterations did an amazing job altering it. Diana (if I remember her name correctly), who is the manager of alterations overseas a terrific department. A really happy experience!
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February 2023 by Meg D.
Great service happy people! Went home with the perfect dress! I didn't know what I wanted but found the perfect dress!
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February 2023 by Nicole B.
Had the pleasure of working with Sam B. who was phenomenal. She went above and beyond. Super bummed that I lost the QR code to review her. She worked diligently, listened to our needs and brought us dresses that were perfect for our event.
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September 2022 by Audrey P.
I do not gain any pleasure from writing this review. My experience at this Davids Bridal buying my wedding dress quickly turned into nightmare when I found out what had transpired and I would like to save any other bride the trauma. I had called the location before my visit looking for a particular dress they carried and was told it was no longer sold in stores and I would have to buy it outright and have it shipped in order to even try it on. That did not seem appropriate so I went in looking for another option. Miraculously the dress I was looking for was on the rack as a sample size, an 8. I tried it on and loved it and the sales woman encouraged me to buy the sample size as "they could easily alter it to your size" and "was not in stock elsewhere". Me, having never been dress shopping before listened to the saleswoman and purchased the dress that was 6 sizes too large for me. This was October of 2021. I went home to my home state, Washington, June of 2022 to have my first fitting. I was immediately told it would cost me more than I paid for the dress itself to have it altered to fit me. They conveniently had TWO other sizes in store of the very same "discontinued dress" to try and quickly ordered the appropriate size but neglected to honor the price conversion as the dress was now $500 off. The final straw was now having a dress that was sized appropriately, when alterations were finished, it fit nothing like I was assured it would and was told that being unable to breathe and my back pinched was "the way the dress fits". I am a size two. The dress is unwearable. Had I not been pressured into buying this dress nearly a year ago, I would not now be out the full cost of this dress and alterations and left looking for a different dress 5 weeks from my wedding because corporate refuses to recognize the trauma they've just inflected on a new bride to better serve their commission structure.
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September 2022 by Jeff C.
Nice people. Horrible service. Trip 2 to pick up dress that is not ready as promised. 3 hours of waiting with no updates on the ever degrading estimates unless we manage to find someone and ask.
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August 2022 by Zach T.
Review from a groom. I'll admit I assumed some of these negative reviews and complaints were by "bridezillas" or due to people's own poor planning, not leaving sufficient time before their ceremony, etc. I was wrong, you know what they say about making assumptions. We dropped off my bride's dress for alterations on June 11, they told us the alterations would be done and it would be ready to be picked up by July 15, which gave them five weeks to make alterations. Then come July 15 not only was it not ready for pickup, they didn't ask for another few days, they said they needed over two more weeks and promised it would be done by August 5 (now getting perilously close to our wedding day). I thought for sure, there's no way August 5 is going to come and it's not going to be done. We received a call on Aug 1, they asked if they could delay the pickup to August 18, to which we said NO, that's cutting it way too close, if there was any mistake made, if it was delayed again, if there was any problem at all there would be no time to correct it or get a different dress. If you can't guarantee it'll be done by August 9 we'll have to take it somewhere else, we're OUT OF TIME. This was made unquestionably clear during this phone call, there was no chance of any misunderstanding, no confusion, everyone understood exactly what the promise made was. Then they thanked us for giving them another few days to do the alterations and promised us it would definitely be done and ready to be picked up on Aug 9th. I'm writing this Aug 9th, and guess what? They called and said it's not done. They also lied about having started it (which they hadn't). Not only is their service truly among the worst I've ever seen across any industry, what's even worse is their attitude. I was shocked how much the employees, including a manager, didn't seem to care; No explanation, no offer to make it right. They had nearly TWO MONTHS to do a job that takes a few hours, and throughout the entire process were never honest with us. It's more than just setting a bad expectation, on multiple occasions they outright lied to our faces. They could have done things to ensure this didn't happen but they chose not to, could have had the alterations employees work overtime, could have reprioritized their work queue by just thinking for a minute "hmm since we already missed the deadline for this customer twice and it's now just a few days away, take care of this dress NOW so we don't completely blow it, then go on to the next job". You can't repeatedly promise a customer it will be done by a date and then repeatedly not get the job done up to point of ruining their wedding day... well, apparently if you're David's Bridal you can do that. I would recommend literally any other bridal shop, any other tailor, over this place. Any business you can find is going to be a SIGNIFICANT upgrade over David's Bridal. Also, check them out on BBB: they have 1/5 stars, an "F" rating, lost their BBB accreditation, 109 complaints filed for mediation within just the past year, and had 415 complaints filed in the past 3 years. Unless you don't care about having your dress in time for your ceremony, take these reviews seriously, don't make the same mistake I did; DO NOT SHOP HERE. YOU WILL REGRET IT.
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June 2022 by Katrina O.
The associates seem inexperienced and aloof. I was charged $600 for very minor alterations on my daughter's wedding gown. We picked it up less than two weeks before the wedding and had to find a seamstress to finish sewing on the belt! Very unprofessional. Instead of making this a fun occasion, they created unnecessary added stress.
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June 2022 by Ashleigh C.
Davids bridal had some really nice bride and bridesmaids dresses. I purchased 5 bridesmaids dresses and my wedding dress from them. I got them all altered there as well. 3/5 of my bridesmaids dresses ripped at the seams half way through the wedding night. At my first alteration My dress did not fit. Way too big. They rushed the dress in an hour. It looked HORRIBLE. Still way too big. Had to be pinned in it on my wedding day with safety pins. Alteration cost me $400 and my dress didnt fit.
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April 2022 by Melissa M.
We were at the Nashua store a couple weekends ago for my sisters bachelorette dress shopping for her wedding. The girl Lily that was helping us initially was really friendly and nice but unfortunately she did not have a tablet with her and she let us try on dresses that we fell in love with that were not going to be ready for my sisters wedding. When it was time to go up and cash out and purchase our dresses the manager at the desk mention to us that two out of the three bridesmaids dresses that we loved we're not going to be in on time. This angered my sister so much because her wedding is two months away and we're a little strapped for time and she stressed out that this Lily girl didn't let us know that these dresses weren't going to be in an allowed us to try them on and fall in love with them. Thankfully the manager at the front desk that broke the bad news to us was able to make things better for us and we had looked at new dresses that were guaranteed to be in and two out of the three bridesmaids found new dresses they loved. I'm giving this rate a four-star I would've given it a five star if Lily was doing her job correctly. Thank you to the manager at the desk whose name I forgot. She made things so much better for us and I will actually be back this coming weekend for my wedding and for my bridesmaids to try on their dresses. I will not be asking for Lilly.