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October 2023 by Mike K.
Service was excellent!Showed up Saturday at 11am . Stephanie R.P. was pleasant and spent a hour and 20 mins to get are needs met. Remind you they closed at 12pm.Outstanding service.
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September 2023 by diane dillon
Very pleasant people. Very helpful and always great service. Always fast and efficient.
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May 2023 by Jean Acevedo
Great customer serviceThank you Rich Scheri
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February 2023 by Sonal Parikh
Very bad customer service by a lady . I just went on to counter and said hi and she dint even bother to look up and tell that she can't help or wait for a second. She just ignored as If nobody is there. Then one gentleman next to her said I can help after she dint reply me. Citizen bank really need to go through this kind of bad service since there r so many complaints of bad service. I have 2 accounts with them. The other branch team is so enthusiastic and helpful even in small matter. But this branch needs good employee. The younger gentleman is only the good employee here I would say. No wonder bank r closing branches. Machines r far better than this kind of arrogant people.
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September 2021 by Jess Mc Mahon
Showed up at 9:20 when they should be open. Saw no employees. Door was locked with no sign of why they were closed
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December 2020 by Susu Wong
Obnoxiously irresponsible and unprofessional customers service, they don’t answer your calls. We’ve been trying to close our investment accounts for months, and the financial advisor at this branch was unresponsive. It seems like he’s trying to keep our money so his end of year report and commissions stay. Super antiquated, they still use fax and they don’t have online forms to submit. Stay away from Citizens or you’re going to regret it. Another 1 star, if I could give no stars, I would.
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January 2020 by Paul Darden
Seriously, $7 fee to cash a $20 check that was drawn on their bank. Unbelievable!! I would never open an account here.
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November 2019 by Khanh Nguyen
I forgot my bank check at home. Went there asking if they can reissue the check, a bank member told me that she can not help me with that and asked me to wait 5mins for her manager to help me. Waited for 15mins and her manager just standing at the counter doing nothing. I left with nothing solved.
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June 2019 by kamesh rao akella
Most ridiculous customer associate I have ever met is in this branch. Highly unprofessional and was arrogant to a potential customer and citizen bank lost business today.
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August 2018 by Jessica Stepanek
Staff always very friendly and personable! Waits are rare, always in and out and on with my day.
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February 2018 by Ivan Popov
ATM never functional
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January 2018 by Ed. Orz
Went there to get some money off my acct.. i asked the teller if they had some water. They didnt hv. It was so hot outside at least i wanted to wash my face wirh water. So asked for the bathroom n she said. "We hv no public bathrooms" lol i was doing a transaction. I thought i was a customer... BAD ...BAD customer service...¡¡¡ btw. I was on my way to manchester coming from boston. ... driving one hr..thats wht i got.... bank of america would give u soda if u asked for.
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October 2017 by Dana Blackman
Great knowledgeable staff. Corporate on the other hand....
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August 2017 by Edgar Ortiz
Went there to get some money off my acct.. i asked the teller if they had some water. They didnt hv. It was so hot outside at least i wanted to wash my face wirh water. So asked for the bathroom n she said. "We hv no public bathrooms" lol i was doing a transaction. I thought i was a customer... BAD ...BAD customer service...¡¡¡ btw. I was on my way to manchester coming from boston. ... driving one hr..thats wht i got.... bank of america would give u soda if u asked for.
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July 2016 by D. D. Harrison
Nice branch. Can be over crowded at times.