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February 2024 by Mimi P.
Costco has pretty much everything! Unfortunately their employees don't seem to know where anything is! I don't know, maybe over there is the standard. I asked 5 different employees there for an item I saw on their online site. One employee told me where it was but it wasn't there. My last hope was ZACH, not only did he tell me, he actually SHOWED me where it was!! A+ ZACH! He saved the day!!!
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February 2024 by James E.
Rude and unprofessional optometry staff! I have been a customer of the Costco optical department for years. When Dr Messa passed away a few years ago, Dr. Doan moved in and took over. I called Dr. Doan's office to fax my medical records to my opthalmologist for a pressing medical issue. Dr. Doan's receptionist made this simple task one of the rudest and most unprofessional encounters I have had to date. I called the optical department manager, Tobias, and asked if he could intervene and see that my records were faxed properly. He tried to reason with Dr. Doan's office staff but was rebuffed as rudely as I was. In his words, "Apologies sir, but she was as rude and arrogant with me as she was with you. Please be patient, I will follow up and ask Dr Doan to fax your records to your doctor."
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February 2024 by M&M Fun Club
Crowd of people every day
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February 2024 by E.L. Marchant
There's lots of great stuff, but don't go on the first coupon day of the month! Holy crowds. Staff was all still friendly.
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February 2024 by Jose Ortiz
This store has good products, I like it. I recommend it.
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February 2024 by Austin A Labrador
Can get really crowded, but if you go on an early afternoon, during the week, you can take your time and look for some good deals. Don’t forget to look at the clothing.
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February 2024 by Les Tibbetts
Great store
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January 2024 by Rosemary Carter-Molnar
Can't beat the great prices and quality!!
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January 2024 by samuel Drechsler
Placed is packed with lines going to the end of the store.
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January 2024 by John Petralia
Typical Costco. I love Costco but parking at this store is Crazy!!! I mean awful crazy! It's a fight for spaces and a circus ring. Why low stars.
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January 2024 by Vince Roll
Store good, but parking was terrible
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January 2024 by Terence Lobo
Good service, good price. Very crowded though :)
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January 2024 by Gerard Donahue
Great spot to get bulk items. Wish one closer to methuen Massachusetts
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January 2024 by Jim
There’s a new supervisor working here named Jonathan. He’s extremely rude, condescending and makes up new rules as he talks. After speaking with the manager (Bob or Rob - can’t remember which it was), he confirmed that what Jonathan was saying are the rules, aren’t in fact the rules.Jonathan then went up to the podium and proclaimed to the other supervisor, Tim, that I have a lot of attitude, yet he was the one marking snide comments and telling me that even though I’m not listening to his rules, that I’ll still be able to get out of here safely. Not exactly sure why my safety was brought up, but in the last 15+ years that I’ve been a Costco member, I’ve never felt like I’ve needed to be concerned about my safety.He continued his attitude problem and making up rules with other customers, talking down rudely to them, etc.Costco, if the behavior that Supervisor Jonathan is exhibiting is the new normal, then you will lose me and others as members. Unacceptable at every level. Hopefully the manager I spoke with coaches Jonathan’s behavior so that we can all continue to shop/work in harmony.
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January 2024 by Rob Montana
Great place and a lot of good deals. Been an executive member for years.