-
February 2024 by Jose Ortiz
It is my daughters' favorite place, they always find what they are looking for.
-
January 2024 by Nathan Sirmopoulos
Always good stuff and good prices.
-
September 2023 by Micah Matthews
A great experience, good selection, and amazing staff. These people went above and beyond to help us, I also over heard a mother customer who was trying to return something and their system was changed or something and the staff was super helpful for the other customer too. Best place to get shoes.
-
August 2023 by Briana Cordova
(TLDR, very good customer service after buying pair of defective shoes.)I bought a pair of shoes 2 months ago, and they already ripped. I went into the store and spoke with the assistant manager Jenny (I didn't know she was the assistant at the time), and explained to her I spoke with the online chat and they told me to come in store and speak with someone about returning them. Since it had been 2 months and I had worn them (and couldn't find my receipt), she said I should contact the DSW customer service support and see what they said. She also said the chat people aren't very helpful and give incorrect information. I called, and they were able to provide me with my receipt and told me to go in store and speak with a manager and explain that I spoke with them (lo and behold, I later found my receipt.) I called the store, and Jenny told me I could come in and I would be refunded. She was very pleasant and helpful, and even the customer service was very helpful! I'm giving the 5 stars because it's not their fault the shoe was defective, and they were very kind through the whole process.
-
July 2023 by Lynn Oppenheim
Great selection. Love the VIP Status Club deals.
-
July 2023 by Julie Ford
Always the perfect go-to place for me to shop or in store pickup. There is so much to pick from. And excellent coupons to return ?
-
May 2023 by Frank Gifritta
Check your shoes at this place bottoms and maybe even smell em these shoes were clearly worn and brought back look at the pebbles!
-
April 2023 by John Sullivan
I placed an online order and it said it would be ready around two hours for pick up. I arrived at the store approximately three hours after ordering and it was pretty jamming with customers and the store looked really clean and had a humongous shoe inventory. I proceeded to get in line and was only the third one back and when I got to the cashier she was so friendly and welcoming and even the second cashier said hello so, I gave her my name and what I ordered and order #. They could not locate my order and at this point the manager came up to the registers and the cashier brought it to her attention. After all three looked behind the counter and could not locate it. The cashier and Manager both went out onto the floor and located the right shoes and brought them to me. I checked them out in the box they were the correct Skechers and off I was. Great experience with a small hiccup that was corrected perfectly. Highly recommend this store.
-
April 2023 by Donna-Sue Morton
We bought a pair of shoes off the clearance rack, then realized when we got home that they were slightly different (hi vs. low top). We went back and Jenn was so helpful to find the alternate shoe. Katie who checked us out did her job but it was literally a 1/2 inch difference so hardly noticeable. They all quickly helped to find the mix-match even though things were packed up for the night. Amazing customer service.
-
April 2023 by John S.
I placed an online order and it said it would be ready around two hours for pick up. I arrived at the store approximately three hours after ordering and it was pretty jamming with customers and the store looked really clean and had a humongous shoe inventory. I proceeded to get in line and was only the third one back and when I got to the cashier she was so friendly and welcoming and even the second cashier said hello so, I gave her my name and what I ordered and order #. They could not locate my order and at this point the manager came up to the registers and the cashier brought it to her attention. After all three looked behind the counter and could not locate it. The cashier and Manager both went out onto the floor and located the right shoes and brought them to me. I checked them out in the box they were the correct Skechers and off I was. Great experience with a small hiccup that was corrected perfectly. Highly recommend this store.
-
February 2023 by Dino Quintero
Amazing place with tons of choices for shoes. Visit the clearance areas for additional selections with deeper discounts. Staff is nice, helpful, and with a smile. Have fun. Be patient because there is much to see. Enjoy it. Happy shopping.
-
February 2023 by Carla Goodwin
Good parking possibilities at arrival even though on a busy Saturday. We enjoyed the food court at the upper floor. High number of selections -many options to choose from ranging from different styles and colors prices are more than reasonable very friendly staff also keeps up on the latest fashions store is very clean and there is plenty of help when you need it someone is available.They just got in a TON of awesome shoes and other accessories and I've never been more impressed with their selection. I had yet to buy something the last 5 times I've been but couldn't decide between several pairs of shoes for like 30 minutes. The staff is also incredibly helpful and nice.
-
January 2023 by Gwin Girl2
Good parking possibilities at arrival even though on a busy Saturday. We enjoyed the food court at the upper floor. High number of selections -many options to choose from ranging from different styles and colors prices are more than reasonable very friendly staff also keeps up on the latest fashions store is very clean and there is plenty of help when you need it someone is available.They just got in a TON of awesome shoes and other accessories and I've never been more impressed with their selection. I had yet to buy something the last 5 times I've been but couldn't decide between several pairs of shoes for like 30 minutes. The staff is also incredibly helpful and nice.
-
January 2023 by c g
Good parking possibilities at arrival even though on a busy Saturday. We enjoyed the food court at the upper floor. High number of selections -many options to choose from ranging from different styles and colors prices are more than reasonable very friendly staff also keeps up on the latest fashions store is very clean and there is plenty of help when you need it someone is available.They just got in a TON of awesome shoes and other accessories and I've never been more impressed with their selection. I had yet to buy something the last 5 times I've been but couldn't decide between several pairs of shoes for like 30 minutes. The staff is also incredibly helpful and nice.
-
January 2023 by Jerry Hunsicker
First off, the perfume aromas within this place are too much. It will make your eyes water. There are more complaints but I won't number them. I looked at a bunch of boots in this store hoping to replace my winter boots I use to walk in the snow. I am just shocked that a snow boot costs over 100 dollars here. The prices of these items is now officially out of control! I looked around at other foot wear to confirm pricing issues. Shop somewhere else and save or over pay at this store. I'm here to tell you that this store is certainly over charging by limiting it's brand options. I have found winter boots for snow at another store for about 80 dollars, and even that makes me cringe.