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January 2024 by Travis Jarrett
Great service, fast and professional work . They repaired the tire and reinstalled it quickly, wait time was minimal. I’m very satisfied and will return for future tire needs.
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January 2024 by Sam Chipman
I was charged $20.00 for tire disposalfee even though I informed the technician I wanted to keep the old tires.Which they did place in my vehicle. Which I suspect was a miscommunication between the tire technician and the cashier.
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January 2024 by Pete Mitchell
The folks assisting me were very nice and helpful. They didn't have all four tires I required, and could have upsold, but made it so I didn't have to pay more than what I had planned.
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December 2023 by Aamer M
Great experience,they were fast and professional.Replaced 2 tires, they job was done in about 45 minutes.Thank you.
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December 2023 by Bryant Ngo
Had a great experience here at the Nashua Firestone. Corey and the team are friendly and efficient. I came in because one of my tires was leaking air made an online appointment and was in and out in 1 hour. Good service and explanation of service.
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December 2023 by Billy Seacrest
Made an appointment for replacing Battery. Drop off car and waited there , They did nothing for one hour, when i ask for update, they said “we have ordered battery, it is coming”. Waited another 45 min, no battery. Finally they put my old battery back. Just wasted time , no honesty.
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December 2023 by Hailey McCaffrey
Car inspection took over 4 hours with no communication. They called to say the car was ready and we came in and they had us wait another 30 minutes. Heard other people complaining about wait times as well. Quotes are overpriced and service was not friendly or helpful. I wouldn't go back.
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November 2023 by Kyle C.
Took 4.5 hours for a simple oil change and state inspection. They called us saying the vehicle was ready just for us to show up and have to wait another half hour. Overpriced quotes and poor service.
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September 2023 by Alex Medeiros
I ordered tires on eBay and had them shipped and paid for with CarAdvise. I wanted to do a different location but I decided on this Firestone to avoid paying tax. The only reason I didn’t give 1 star is because the tires were mounted perfectly and the service work done was perfect. I had my appointment moved back an hour, with less than 24 hour notice. I spent 3 HOURS WAITING TODAY. Only for 4 freaking tires to be replaced! I watched 5+ people go ahead of me while I sat in the lobby with an appointment. It’s ironic because Jerry Seinfeld makes a great point with a reservation: if you can’t honor it then why bother making it for the customer in the first place? There was no parking either in the front or back so I had to park at the front entrance. Definitely not gonna come back here unless it’s a last resort…
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September 2023 by Alex M.
I ordered tires on eBay and had them shipped and paid for with CarAdvise. I wanted to do a different location but I decided on this Firestone to avoid paying tax. The only reason I didn't give 1 star is because the tires were mounted perfectly and the service work done was perfect. I had my appointment moved back an hour, with less than 24 hour notice. I spent 3 HOURS WAITING TODAY. Only for 4 freaking tires to be replaced! I watched 5+ people go ahead of me while I sat in the lobby with an appointment. It's ironic because Jerry Seinfeld makes a great point with a reservation: if you can't honor it then why bother making it for the customer in the first place? There was no parking either in the front or back so I had to park at the front entrance. Definitely not gonna come back here unless it's a last resort...
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September 2023 by Theo W.
I've been with Firestone/Tiresplus for 15 years. Really bad experience in Nashua, NH. My technician was really beside himself when I pointed out that he seemed to not know what he was doing because he used two different wrenches to loosen the oil filter, and he still hasn't gotten it off yet. His co-worker went out laughing at him and teasing him. Now I received my car, and no oil sticker or oil reset on the vehicle hasn't been done. Where is my $181. Value at for 4 tire balance and oil change? Education and apology are needed. Went to another store to complete my service. Didn't give me my AAA discount on price. No more Firestone but my free alignment for life of vehicle.
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September 2023 by Tyler M.
Don't waste your time here. I've gone here twice and made an appointment each time for simple services like an inspection and oil change. Waited hours in a dirty waiting room and when I asked on an eta, they said the norm is a few hours and I needed to be patient. I've never had an issue with other Firestone locations until here. Super rude, terrible service.
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September 2023 by Karen Ahern
Had a flat tire when I went to Nashua for an event. These guys were AWESOME! Repaired my tire instead of telling me I needed to get new ones. They did give me an estimate for tires since I will need some down the road, but didn't trick me into getting them. Honest guys in my opinion and if I lived closer, I would def go back.Service: Tires
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August 2023 by Gurusamy Poosamalai
Failed me on state inspection for needing new tires and change break. Went to another place to get a quote and second opinion. They checked and told me there is no reason to fail the state inspection and it passed. Please avoid going there for state inspection, since they are into tire business and force you to fail, If they tell you need something done, definitely get a second opinion. Stay away from there for state inspection.
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July 2023 by Anne Trudeau
went for a tire rotation, great service I was in and out in less than 15 minutes. and they only charge $22 well worth it if don't feel like doing it lol
