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March 2025 by Kim Hernandez
no employees to be found for customer support
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January 2025 by Chris Parsons
Didn't buy some items as they were locked up and there were no associates around to unlock them. Ended up just ordering on Amazon.
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December 2024 by Linda Marie
Terrible!! Stay away from this awful place! Run away! I've been waiting for a dishwasher since September. I paid for it up front. They don't even know what happened! I've had nothing but problems with Lowes!
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November 2024 by Larry Nelson Sr
Did not carry Ryoby tools and that was what I wanted this trip.
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November 2024 by Armando Olmedo
I tried to return an electrical water heater that turned to be tall. I had just bought it out of the Nachua store, but they wouldn't take it because it was out of the box. I told them I still had the box, but I had to cut it to take the water heater out. I'm very disappointed that they would take it back.
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October 2024 by Beverly Maul
Didn't have all I needed. Had to go to another retailer. Also, employees seemed to avoid eye contact, i suppose to prevent having to give assistance.
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September 2024 by Joe Mascari
8-29-2024
THIS IS AN UPDATE OF MY WINDOW INSTALL.
Lowes finally got the installer to come out and install the last window. They were supposed to install the window and 3 missing screens. They did install the window but the screens were wrong again. This project was completely mis managed and unprofessional. I would get random phone calls saying they were coming to install a door or an oven and one time they said they had my hardwood floors. Absolutely amazing that they could screw up so bad. I ordered 8 windows and it took 11 months and it’s still not done. I had one call where they asked if they could just give me a refund for the missing window and screens. So rather than finish the job they wanted to refund for a single window and screens. Unreal.
The end result is I end up with 8 windows where 2 are different color than the others. I ordered all black exterior with white inside. 6 are black 2 are white. Apparently the guy who submitted the ordered messed up and Lowes will not hold themselves accountable for the mess up because he wrote the contract wrong. This is absolutely horrible on Lowes part. Who would order 2 different color windows?
Anyway I’m not holding my breath for this being resolved because I honestly don’t think Lowes cares because at the end of the day they got paid.
Now I’m sure they have success stories but believe me when I tell you that if it goes bad they don’t care and so far have not done anything to help the situation. All they have done is cause stress in my house and caused me to loose about 10 days of work along the way.
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September 2024 by Cody Peloquin
Absolutely horrendous company. My wife started working here and her second shift, had a seizure (she has epilepsy, a legal disability) and informed them she had to miss a day or two of work. She went back to work today (thursday) and was promptly FIRED for being "not dependable" due to the fact she had to miss work. Keep in mind, they KNEW she had a disability and still fired her. Illegal practices. I will be following up with an attorney as I contacted the store and corporate was told I'd get a call back and never did. Disgusting.
"We need someone dependable, that needs to be able to walk , not be out randomly etc."
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September 2024 by Patty Eustis
Just would like to see them bring back cashiers
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August 2024 by Robert Contraros
They have got to do something about the dogs in the store so unsafe can't even take my kids in there
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July 2024 by Kayann Rossetti
I had an item ordered (a grill), that it was going to take one week guarantee, and when the day came, they had a delay on the order from a "vendor".
I did explain to Lowes that doesn't matter if it comes from a different vendor, as I purchase through them, it's their responsibility if they will be delivering on time or not. I don't know that some items are from different vendors, otherwise I would purchase directly from them instead of making Lowes a middle man.
They couldn't help me in any way in order to get my item on time, I took time off work in order to be home for the delivery (that they cancelled on the same day)
Horrible experience with such simple item
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June 2024 by Krystal DeLeija
Honestly for the last month ive been dealing with them and its been hell and today topped the cake. Worse service go elsewhere
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June 2024 by CJ Rodriguez
I bought a Craftsman table saw, but when I got it home, I found multiple parts to be missing from the box. Needless to say, I wasn't thrilled, but upon returning it, the customer service associate Kathy, turned my negative experience into a very positive one. She was kind, patient, understanding and very helpful. She aided me in exchanging my faulty table saw for a brand new one and even inspected the box with me to make sure it had all the required parts. It was much appreciated!
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June 2024 by Michael Green
Title: Exceptional Service from Megan at Lowe's Nashua!
I recently visited Lowe's in Nashua to find the perfect blinds for my new home, and I was blown away by the outstanding service I received from Megan! She was incredibly professional, patient, and creative in finding a cost-effective solution for my non-standard windows.
Megan took the time to understand my needs and preferences, offering expert advice and guidance throughout the process. Her knowledge and expertise were impressive, and her friendly demeanor made the experience truly enjoyable.
What struck me most was Megan's creativity in finding a solution that met my unique requirements without breaking the bank. Her dedication to finding the perfect solution was evident, and I appreciated her willingness to think outside the box.
Thank you, Megan, for your exceptional service! You are a true asset to Lowe's! Five stars aren't enough - you deserve ten!
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May 2024 by Joshua Rosen
The garden selection is pretty good.
