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November 2023 by Pamela Wilkie
My husband and I have been taking our vehicles to Chad at Merrimack Auto for several years now and I can honestly say, we trust them completely! They never try to “sell” us. Their entire team provides excellent communication and unmatched customer service. It’s a great feeling leaving a mechanic’s shop not feeling gouged! I highly recommend Merrimack Auto.Services: Tires
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November 2023 by Shay H.
Great customer service. Very reliable mechanics here. I've been going for 8 years without issue.
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October 2023 by Cheryl Beauregard
I am only visiting in the area -- I live in Maryland. I had a low tire alert come up on my car-- in the pouring rain -- far from home. There are many gas stations that do not have service stations. I found Merrimack Auto Center and they were able to check my tires out quickly. The staff are super sweet. I would definitely recommend this site. Please consider checking them out.Service: General repairs & maintenance
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September 2023 by Nate Michaels
Amazing service and a group of people that I trust totally.Erica is focused on customer service and someone who does their best to help.The rest of the team is equally focused on customer satisfaction.Fair pricing and great service
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July 2023 by Nancy Rushton
My dealership told me I needed my serpentine belt replaced and I didn't see how that was possible. After reading reviews for Merrimack Auto Center, I decided to take my car to them for another opinion. I cannot say enough about how kind and honest they were. I was actually told the belt absolutely was not in need of replacement! I was in and out before my appointment time and everyone was friendly and professional. I have found my new mehchanic!
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May 2023 by Gerrell Smith
Great team, family business that is customer centric. Mechanics diagnose and repair what the real issue is with the car!
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March 2023 by Squirrel Attackspidy
Had an engine code error and first brought my car to another shop. The mechanic that worked on my car replaced everything he could think of, except the part which clearly was linked to the code. In his defense, the guy needed some dental work done and his insurance had lapsed. I just didn't feel it was right for me to pay for all of it. My plan isn't great either.So I called this place here and first spoke with the wife of the mechanic. She knew what part it was pointing to when I told her the code. Later I spoke with the mechanic (husband) who was going to do the work. He said he was pretty sure that was the issue and part that needed replacement. Dropped the car off and picked it up the next day. The mechanic did some diagnostic tests to confirm the problem, and his suspicions were correct. He replaced the part and the light has not come back on.Only other thing I could say for consideration is that the price seemed a bit high for the task. That said, they go by actual work time and the mechanic noted that the part was a bear to get off.I also talked with the daughter when I braced for impact on the bill. Very nice lady.I got a good vibe from the family running the Nashua location. They are down to earth and don't try to rush you off the phone when you are explaining the problem and they are giving you an idea what the issue might be. I would use them again for future work.Service: General repairs & maintenance
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October 2022 by Kris Frey
I went in for a somewhat murky brake issue -- they fixed exactly what was wrong and didnt push for more. Great team, quick work, and solid results.Service: Auto brake replacement
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August 2022 by Denton Green
No other shop like this place. I do a lot of service on my car myself, so I have an idea of what things should cost. I have been given high quotes and have been told things needed to be replaced that really didn't by other shops. Just look at the owner's responses to all the bad reviews, these guys care.Service: Transmission repair
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July 2022 by Michael Fontanez
Only place i trust to take my car. Genuine people who actually fix a problem and dont try to make money off you. Thank you guys!!!
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July 2022 by Scott Law
Great job replacing my tires, detailing the interior, doing my annual inspection, and greasing my truck bed step. I highly recommend them!Services: Auto detailing
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July 2022 by Charles Tobey
Excellent service! I could not be happier with the quality of work done to my car. Erica is very helpful.
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June 2022 by RJ Hall
Only place I trust to fix it right. Both the Merrimack and Nashua locations are great. There are about 20 shops closer to my house but I'm happy to drive 15 miles for peace of mind.Most recently they fixed the AC in my car and I got detailed notes about the troubleshooting and repairs that where performed on the invoice.Service: A/C installation & repair
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May 2022 by Shelby Catherine
Said it was gonna take a week and 100 bucks to get a part to fix a fuse. Checked online and every auto part store in the area had the fuse for less than 40 bucks, easy fix. We just did it ourselves to save a lot of time and money.EDIT FOR OWNER RESPONSE:It wasn't an estimate and it wasn't "booked out a week", y'all already had the car in the garage for 24 hours, ran a diagnostic on it, then I was told it would take a week to deliver the part that anyone could have gone and picked up immediately lol
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March 2022 by Lauren Ritter
I came in for a general safety/operability check after I was rear ended, just to make sure I could get back home safely and get the bumper fixed later. They confirmed that there was no significant damage to the drive system, and even bumped the dent out of my rear bumper/replaced the brackets so it was looking good as new! I am so happy that I came to Merrimack Auto. They were very kind and ready to help on short notice.
