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October 2023 by Sarah Marshall
Pros: good drivers, helpful customer service.Cons: waiting on hold for hours, delivery service area is not clearly stated up front (thankfully they did agree to deliver our POD outside of their service area since it was less than an hour away from their storage facility), door extremely difficult to open (my husband and I are fairly strong and in our thirties), the charge for thelast month's storage rent still hasn't been refunded nearly a month later, even though I have been told multiple times that this charge would be refunded.We chose pods because we wanted a hassle free experience; it was definitely not the cheapest quote we received. Unfortunately dealing with pods has proven to be a much more difficult process than we had expected. There were some good aspects to our experience, but overall I would not recommend them.
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October 2023 by Josh Oakes
We had a great experience using a POD to temporarily store garage contents while refinishing the concrete floors. Delivery and pickup of the POD was a breeze and it offered the perfect temp storage solution at a great price. Would definitely recommend.
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October 2023 by Gerry Gagnon
One of the best ways to move your belongings. You're in control of your own stuff. You pack the PODS to make sure you're satisfied that'll ship correctly. The PODS fits a lot of boxes.
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September 2023 by Emily Edwards
They were unable to pick up my pod because it was too wet. They ruined my lawn trying to get it. The rescheduling was a nightmare and no one could help me. They were unable to get in contact with the warehouse. I will never use pods again and unless you like to wait for over 30 minutes every time you call, I wouldn't recommend this company.
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September 2023 by Keely Power
Easy to do this all online from drop off, move, and removal! Great way to be able to pack when you have free time and not have to do it all in one day or weekend!
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September 2023 by Dana Hersey
Great way to store things between houses and a great value. Priced right and the advantage is, it is delivered to your next house at a good rate. Very satisfied with the service
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August 2023 by Jeff Weber
First delivery and pickup of POD was fantastic and on time.Re-delivery was not given enough notice to hire unpacking help, then POD was not picked up within window promised with no notice - which made us late for a reservation. Even spoke with POD representative who promised a time of pickup which was still missed by 90 minutes. Much earlier notice and more communication is a must.
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August 2023 by Steve Perras
We were doing some major renovations and needed on site storage. I spoke to a rep and he told us just what we would need to store our furniture. The two Pods were dropped off on schedule and were clean. The drivers placed the Pods exactly where we asked. When we were done with them, they were picked up again on schedule. Steve
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August 2023 by Ranjan Budhathoki
PODS is a game-changer for moving! Convenient, flexible, and secure, their service made my move stress-free. From doorstep delivery to exceptional customer support, they exceeded all expectations. Highly recommended!
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August 2023 by Kara Chastain
Our experience with PODS was great! Delivered and picked up on time at both locations. Drivers were friendly and kept me informed.
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July 2023 by Jared & Dani Wright
PODS was the easiest part of our 2,000-mile cross country move. The online portal was smooth and efficient, every employee we interacted with was professional and helpful, and we had no issues with delivery! Will absolutely use this service again and will be recommending to our friends and family as well.
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June 2023 by Grace Martin
Everyone was so helpful and professional during our long distance move.
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June 2023 by Ali Tramonte
I have had the best experience using PODs for my move from California to New Hampshire. They were the most helpful part of the move and made everything super convenient. All their customer service has been fantastic as well. I would use them again for future moves.
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May 2023 by Justin L
I wish I could give not even a 1/4 star or less. They took more money knowing my pod should have been delivered before the next payment on 4/17/23. I wanted my pod on the 4th of April and now am getting it 4/29/23. So they owe me a storage fee and refund of some of the money spent. I had to spend about 1300 dollars for beds and cooking stuff ,tools, tv and many more thing. I am not using this company again.
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April 2023 by Angelique Seitz
I will never use pods nor recommend them to anyone. I was over charged past my SIGNED quote so I told your company to pick it up before I was over charged for the shipping. 5k they wanted. Uhaul is doing the same for 1k WITH INSURANCE. It's been an entire week without someone contacting me. On top of that they put the pod in two spaces so I had to park my car in my neighbors driveway.
