Public Storage in Nashua offers a range of storage solutions with a commitment to customer service. Reserving a unit is free and can be done online through the eRental option, allowing for a straightforward move-in process. Customers have reported mixed experiences with customer service, particularly over the phone, where inaccurate information about appointment requirements has caused frustration. However, in-person staff have received high praise for their professionalism and helpfulness. Many customers highlight the exceptional support from staff members, especially one known as Sam, who made transitions smooth and provided valuable assistance throughout the rental process. The facility is noted for its security and the care taken to keep customers informed during their tenancy. Overall, Public Storage is recommended for those looking for a reliable and accessible storage option.
Smooth service. Jenny was professional. Came to view a couple units and book a storage locker. No complaints. Thanks you for the great service!
June 2026
5 stars! Samantha was wonderful!! She explained how everything works and even let me move in my unit a day earlier!! Completely stress free!! I would highly recommend renting a unit with Samantha at Southwood Drive in Nashua !
December 2025
Had a great experience here with public storage. Needed help with a new key and the manager Sam was there to the rescue. Help downsizing my unit to a smaller unit? Once again Sam came through and went above and beyond to make it a smooth experience. I really appreciate it y'all are great.