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January 2024 by Renee Roy
Danielle is absolutely wonderful!
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December 2023 by Kim Snow
Made an appointment but they were so late I had to go back to work. I drove a half an hour each way to get here and now I have to start all over again. Not at all happy.
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December 2023 by Dovas J
This place is run so terribly that people who make appts have to routinely wait 30mins-1hr+ to be seen?!
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November 2023 by Malcolm b.
Needed blood work, simple blood draw, regular tests. The first available time was in 3 weeks. Really? Who waits that long?
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October 2023 by Diana Niquette
Great experience. Glad I hadn't chosen a location based solely on prior reviews. Had scheduled online, so I knew to check in at the kiosk (bring your DL and insurance card to scan, if applicable). Biometric screening appointment with Helena started on time and was finished in 10 min. She was personable andentirely professional. Hoping future visits go as smoothly.Update: Received a text the next day letting me know my results were available online. Site was clear and easy to navigate.
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October 2023 by Priya Subramanian
This location is short staffed and experience high volume the staff says. At a minimum, it takes 1 hour wait time with an appointment.
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September 2023 by Zack Arsenault
Not only do they list their times on Google wrong they also list the wrong times on their own website. Nothing like driving all the way over for labs to find out they're really closed on Saturdays. Don't worry when I finally do get my labs done maybe I'll hit them with a bill for the gas they wasted.
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August 2023 by Shiva Thangavelu
08/07/23 -- This place has gone from worse to worst. Needed an urgent lab work done today and tried to go in for a walk-in (there was no mention anywhere that they don't take walk-ins. When I got there, the place was empty and no waiting. But a lab tech came out to say they've decided (arbitrarily) to not take walk-ins today and kept arguing that I should come tomorrow. When indicated about the urgency and the lack of any patients, her argument was they are fully booked and are awaiting the patients to come in anytime. The time it took for the conversation would've been the same time to complete my lab/blood draw.If I had a choice, I would definitely go to a different location.10/08/20 -- Went in for some blood work today. During venipuncture process, certainly felt the needle prick extra painful than it had ever felt before. Now, as the day progressed, the pain has increased at the puncture site and muscles up and down the arm. Not sure if it was done right and hopefully not too casually/carelessly. Certainly some bruising at least. Used to go here regularly for all my needs till 2017 and never had this issue before. Staff were professional.
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May 2023 by Robert Arroyo
This is by far the worst lab in Nashua. How any company uses this place is beyond my comprehension. They work like it’s the spawn of the pandemic. News flash,it’s over. There is nobody there to greet you. Even with an appointment they will take who they know first before you. Stop with the “precautionary” measures. Covid messed everything up so bad that people still want to use Covid to escape working or doing their job. All they do is drink coffee take breaks laugh and talk while people are out there waiting. DO NOT COME HERE!
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March 2023 by Bill Yam
The racist lady’s that work here will take any white over a Hispanic or black appointment or not. The racism runs deep here with this place. They waste so much time talking about soap operas instead of working. That’s why the line is so long. When I was younger people used to be afraid to show me their racist side because I was bigger. Now that I’m older and smaller,I see all the racists.
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March 2023 by Joshua Stecc
Workers do work , just talking doing sht, don't bother showing up without a appointment you'll be there for hours and then possibly not even accept you Bec your past the time of 2pm
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February 2023 by Julia M
For the second time, this location has missed labs that were ordered when I had multiple labs listed on the paperwork from my provider(s) -- this time it was two separate orders from two different providers. So I now have to go back to have additional blood drawn for the panel they missed, which I will do elsewhere and won't be going here anymore. The ease of scheduling an appointment online isn't even worth dealing with the repeated hassle anymore.In addition, I told the gentleman who drew my blood that I need to be laying down as I tend to black out -- a physical reaction some people have. This has never been a problem before, but this time around he said he couldn't take me to the area where the reclining chair was located (a hallway right next to the room we were in), due to construction/remodeling and dismissively said "you'll be fine." I then asked if he could bring the reclining chair into the room and he said no. Terrible experience all around.
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February 2023 by Wendy p
I waited an hour with the waiting room empty of patients for the last 20 minutes. During that time I could hear all the techs talking, and then a lab tech went out to get coffee for all the techs, and no one checked or asked or anything about me. They then took the next 2 person who just walked in. I then complained and they said appointments first. I was willing to wait for everyone, but to be ignored by and establishment for 25 minutes with no one else waiting-Wow was that rude!!!!!! I won’t ever go back
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February 2023 by Julia Morin
For the second time, this location has missed labs that were ordered when I had multiple labs listed on the paperwork from my provider(s) -- this time it was two separate orders from two different providers. So I now have to go back to have additional blood drawn for the panel they missed, which I will do elsewhere and won't be going here anymore. The ease of scheduling an appointment online isn't even worth dealing with the repeated hassle anymore.In addition, I told the gentleman who drew my blood that I need to be laying down as I tend to black out -- a physical reaction some people have. This has never been a problem before, but this time around he said he couldn't take me to the area where the reclining chair was located (a hallway right next to the room we were in), due to construction/remodeling and dismissively said "you'll be fine." I then asked if he could bring the reclining chair into the room and he said no. Terrible experience all around.
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February 2023 by Dj Primo
I come here once a week for my labs. There always extremely understaffed. The appointment process online was supposed to stream line things. But even with an appointment there still 20 mins behind . But if you check in 10 minutes late they bump you. This company is unprofessional and unaccomadating if I wasn’t living with kidney failure I wouldn’t go here.
