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May 2023 by Julie Jacob
I have been banking with Service Credit Union for about 15 years and I can legitimately say that in all that time I have not had even one single unpleasant customer service interaction, whether it be on the phone, over chat, during a loan process or currency exchange. Not a single one. I think that's saying an awful lot. Service Credit Union gets it right.
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March 2023 by Ed Madriz
Great staff ! I have a couple products with Service Credit Union and very happy with their services . Thank you Becky for answer all my questions . Very professional
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January 2023 by Hota Cosinaro
Been a member, also overseas and elsewhere in the US, since 1983.Service Federal Credit Union, now called Service Credit Union, has been my go-to ‘Bank’ for decades.It WAS (I stress past tense) the best Credit Union I could find—anywhere, and HAS served me well.Over the past few years, since ( formulat least) 2021, the quality of service has taken a drastic nose dive, at my Nashua branch. And the 10+ minute (sometimes more!) Call Line waits, without the simple courtesy of a Call Back option, have really hammered home just how little value Service Credit Union places on customers, these days.Tons of new branches opening, across New England, as the quality of service steadily declines….
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January 2021 by Jarrod Rossi
Best bank and the people there are awesome no atm fees they refund them.
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October 2020 by Next Level Mobile Detailing LLC
Best Bank I've ever had the pleasure doing business with. Staff is always super friendly! You will leave this branch with a smile on your face knowing your finances are in good hands! ?
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June 2020 by Jay Cronin
Best bank and the people there are awesome no atm fees they refund them.
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April 2020 by Dazed & Confused
I had to get a new card. Only way to activate it is to give my social security and birthday and much more personal information on the phone to a computer. Told that was only way possible. I saw the woman threw the glass laugh at me to a coworker for saying I'm not comfortable with that. I'm sad that this was my experience. I believe I'm going to a different credit union.
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December 2019 by Evelyn Sheehan
I called to check my balance on my card and Anthony answered and was very polite and helpful he gave me everything I needed answered all my questions and wished me a merry Christmas and told me to be safe and was a great help thank you Anthony you are great !
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August 2019 by Miriam Maldonado
Mayte and everyone else that works here is amazing ❤️ I get greeted by name right away and they are always very polite and fast !
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March 2019 by m v
Great service.
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March 2018 by Kendra Santos
I love this branch. Best credit union been a member for 3 1/2 years wouldnt change banks
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June 2017 by Denis Okeefe
Every time I go here I am greeted by the staff by name. I deposit into my granddaughters account and do shared branching always with a smile. I have used other branches in the past they're okay but this branch just makes me feel like I'm home.
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April 2017 by Patrick Fitzgerald
I called 3 branches and only got a recording. I pressed the appropriate number and the recording started over again. How does one speak to a liver person?
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March 2015 by Steve LaVoie
My wife and I moved our finances over to this bank once a branch opened down the street. I have always had a great experience with the staff here and recently they went above and beyond for me. An online payment was double posted by mistake causing my account to be overdrawn. Since I caught it on the same day they were able to reverse it and save us from some nasty fees. Thanks so much guys!
