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November 2023 by Ryan
Place was amazing and had me in and out in a rental in like 20 min
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August 2023 by Isabel Cristina E.
We got a 10' truck... it is said that you paid 19.95 plus mileage, which is the public knowledge and what they promote...is a lie, straight up lie.... like I said.... we rent a truck to move, from one complex to another one 4.4 miles apart, we fill the car with gas and return it. When we pick up the truck they charge us 76 dollars but oh surprise, after we return it and without them telling us nothing about , we got another charge, turning my rental in a total of 125.53... so, why promote a lie??
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June 2023 by LVIT W
Need to update. NO trucks or accessories!!!JUST storage
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November 2020 by Dave Gautreau
Good price for a 26' box truck. Newer vehicle, clean. Only issue was one of the wheels or tires seemed out of balance as there was this shake/vibration when traveling about 30mph or more.
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November 2020 by Matt Lemieux
Very professional, very nice people. Would definitely rent from this location again
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August 2020 by Marc F.
I rarely post reviews. In this case I felt i was obligated to log in and a post about my experience. During a stressful time of moving life from one place to another this Uhaul dealer pulled through when others I had checked in with could not even return a phone call. Believe the other reviewers here, Deb is on top of her game and made all the difference compared to my other U-haul option. I can't thank you enough Deb, for helping us pull the Uboxes together in perfect order. Thanks so much!
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August 2020 by Patrick Rondeau
Stay away. This company let's you reserve any truck on the website even if it is not available. They claim to have a $50 guarantee if you need to go elsewhere to get the truck you ALREADY ordered. We ordered through Leominster but then days later got told the closest truck would be in Nashua, NH. After being hesitant to continue using UHaul at this point, we stuck with it because the $50 would pay for the milage of us having to go FAR out of the way due to UHauls horrible online ordering system. When we arrived in Nashua the Manager had no idea what we were talking about...no notes on the system from Leominster. We were told Leominster would have to refund us, not Nashua. The manager in Nashua was very unprofessional, offering NO help on getting the $50 guarantee that the website CLEARLY states. He said he can't do anything for us so we ended up paying full price and having to pay the extra miles ourselves. We called Leominster and explained the situation. They refused to help us even though they were the ones who told us to go to Nashua and get the guarantee.When we finally got the truck in Nashua. It was clearly not sanitized or even cleaned out. We found blunt wraps and a lighter in the glove box along with some trash behind the seat. The manager forgot to give us the furniture dolly so we left without it and never got refunded for it.I have no idea how they think it's fair to let people book trucks that are not even available at the location. This traps people in to thinking they have a plan and than screwing them by having them drive extra milage to get a vehicle due to there error. I will be filing a complaint through BBB after dealing with this. I have yet to get my $50 credit or refunded for the furniture dolly the manager forgot to give us.Stay far away from this company. They clearly have a "good luck, not my problem" attitude.
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July 2020 by Jerry Durmis
Friendly,courteous, and helpful service
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June 2020 by Todd Barry
Rented an auto transport trailer. I have rented these before other locations but this the fastest & easiest. Was in stock when I checked in online & was ready to go with minimal time in the office. Thank you Deb!
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June 2020 by Heriberto Hernandez
Friendly. Getting a truck at the end of the month. I will update after.
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June 2020 by Michael Fougerousse Jr
The 6X12 trailer was great. Only draw back is fuel economy because of the blunt nose of the trailer. Needs a wind deflector! But a great price on athe rental of a solid built covered trailer. Highly recomend!
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March 2020 by Eric Robichaud
Had what I needed friendly people to help you out and answer all your questions
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November 2019 by Elliot Cutler
Nice people, fast and easy!
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November 2019 by Lisa C.
Nicest people ever. I have rented from them for over 20 years. Now Deb owns it and you could not ask for anyone nicer. No hassles awesome service
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November 2019 by Brian Findlay
The Greatest. I've been here several times in the past year. They are always nice and accommodating and seriously appear to try to help you and not be there to squeeze the last cent.
