About U-Haul Moving & Storage at Pheasant Lane Mall
U-Haul Moving & Storage at Pheasant Lane Mall offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage. Customers have found the rental process easy, with online reservations and helpful staff. Many reviews highlight exceptional customer service, especially when employees go above and beyond to assist with special situations. However, some customers noted a negative experience with an employee's attitude. Overall, the location is praised for its personable staff and honest service, creating a generally positive experience for those in need of moving solutions.
The truck says I required was available for rental, pick up process was very easy and the truck was ready, fueled and clean. It ran well for a high mileage vehicle and performed exactly as I expected. The drop off was just as easy with the convenience of the mobile app for both pick up and drop off.
November 2024
The rental process could not have been any easier to deal with from reserving online to walking into the location. Cody was helpful in getting in and out with no hassles.
May 2024
great service. team is very helpful. Need more parking spots to park vehicle.
