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November 2024 by Chris Maldonado
Amazing fast and reliable -danny
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November 2024 by Evan Cole
Danny was able to replace the screen on my zflip 5 faster than expected. It's good as new!
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November 2024 by priyanka potla
Worst service center I have ever seen
They charge me $270 for hing problem
They took a month to fix it.
Once I received my laptop when I open it it’s not fix it properly and additional I’m getting shades on my corner of the screen i requested them to fix it and I gave my laptop they took again a month for it.
After my second repair there are shades around my screen it’s quite Annoying to me all the time till now it didn’t fix properly.Additionally I’m getting fan sound and my laptop doesn’t work properly.I don’t wanna my time and I feel so happy if they refund me.
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November 2024 by George Thompson
Telephone is as good as new.
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November 2024 by Gary Martin
Called this location a few times now..need to fix the screen protector on the phone..I have insurance on my device..but yet can't get service because the machine has been broken for months...really? Why have insurance? Seems like a scam to get more money...friggin joke...pushing the blame on Samsung...
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November 2024 by Lisa A. Lauterbach
Both Hope and Danny are excellent technicians with high integrity, who empower their customers.
Called in advance re needing to get a new battery (my phone battery was draining very quickly) and a new glass and frame, which they had in stock. Because I use my phone for work, Hope gave me the best times to come to minimize wait time, which gratefully did. On initial review, she discovered my glass shield protector was damaged, not the phone, and where to get a warranty replacement shield nearby. When they inspected my battery and did diagnostics, they discovered that 1) the battery had excellent health; 2) an app was draining 42% of my battery usage (which I deleted); 3) that I wasn't "closing" apps properly so were running in the background (and showed me the correct way) and 4) was keeping my screen "on" for 10 minutes vs 1 minute or less. By adjusting these 3 items, my battery would last longer. They not only didn't replace something not needed but they educated me as well. Very grateful for both. Expected to pay $210, and walked out with no bill. Very grateful for their honesty and helpfulness - highly recommend Hope and Danny, thank you!!
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October 2024 by Ozsa O
Good service, very good communication
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October 2024 by Nik Koutsoukos
Great team and fast service
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October 2024 by maddie b
They were absolute life savers! I had my phone screen glitching out so bad I couldnt even sign into it. With my phone insurance #, Danny was able to help me out even during a super busy day and get it serviced, fixed and back to me within a few hours. Absolute Gentleman 10/10 recommend
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October 2024 by Christopher Tse
I didn't go into the store because they didn't have the parts for my phone but Hope was SUPER helpful over the phone, very knowledgeable and was completely on the ball; quite the difference to my poor experience with David at the Natick store yesterday!
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October 2024 by Petr Siemens
Box got my screen replaced very quickly, and the service and friendliness were stellar. Thank you for a great job.
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October 2024 by Glenn Onorato
I brought my iPhone 8 to get the battery replaced. I talked to Hope and she had told me to come to the store right at 10:00 am when they open , so I would be 1st in line. She gave me a time frame and said I’ll email you when your phone is ready. She had my phone done an hour earlier than expected.. They had the battery in stock and the pricing is very reasonable. . Excellent customer service and Hope was very professional and nice.
Thank you
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September 2024 by Ryan Eldredge
Carlos and the team offered amazing and knowlegable service. This is now my go-to place for my phone repair needs.
Thanks again!
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September 2024 by Sammy Wilson
My wife Gina and I feel bad for not asking the girl's name. She was most helpful. They were all nice. She just took an extra step. Thanks.
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September 2024 by Stella StarBrite
The techs were very helpful and professional. They did a great job quickly as I got my iPad returned to me in 2 weeks!
