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March 2024 by Rihanna Arruda
I had just gone to Ulta and I had 2 workers that were actually really sweet and helped with everything I was looking for! But when I got to the cashier I had Elyanna, she had such a miserable attitude and it was very unpleasant.
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February 2024 by Jennifer Christiansen
Finally I can do my hair and makeup without worrying about my allergies. Thanks Jill for helping me hunt for the right products.
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February 2024 by Pam H
Great customer service. They are all so nice and helpful
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February 2024 by M Z
Special shoutout to Grace for helping me find an amazing foundation that matched everything I needed! She also dropped some great makeup tips
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February 2024 by Fabia Benatti
I asked two employees and a cashier for help me. Just to help me find a product. They told me they didn't have it, but I saw online that they had the product. so I bought it online and waited 20 minutes in my car to pick it up. in other words, no one really wanted to help me.
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January 2024 by Harsha Rangachar
My wife had gone to ULTA on Daniel Webster Highway in Nashua to buy some make up and needed help picking the the right things. She was helped by Natalia, who was absolutely amazing! She answered all her questions and gave her tips on what works best and detailed step by step instructions on how to use everything! Thank you so much Natalia for all your help and time. We really appreciate it!
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January 2024 by mariah c
Everyone was super helpful! And had everything I was looking for!
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December 2023 by Elena M.
Very nice store, friendly and helpful staff.
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November 2023 by Andrea Santoro
10/10 salon experience. I was already really blonde but was looking to add a little extra oomph and brightness to my root and crown area. Seanna was outstanding from the moment I sat down in her chair: she took the time to listen to exactly what I wanted, we had a really great time chatting while she did my hair, and the finished color & cut is fantastic and I’m SOOO happy with it! I rebooked with Seanna and cannot recommend her enough!
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October 2023 by R B
Exceedingly rude staff, we felt unwelcome the entire time I was there with my wife and 2 daughters. Will never come back. Keep your ridiculous business practices and hiring of 16 year olds to manage your stores, we will look for hair products with out judgement and unwelcoming staff online. If I could give you zero stars I would, my experience was appalling, do better.
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October 2023 by Nanci Weinhold
Rachel did my makeup for a wedding and she was fantastic!!! I couldn’t have been happier with how it came out!
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October 2023 by Caroline Lebel
Received no help on the floor but manage to find what I wanted by myself. At least, the cashier was nice.
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October 2023 by Lis B
I was helped by GRACE (who gets a 10 STAR rating from me!!!!!) she was so helpful & patient! Sometimes I need to ask a question multiple times to understand someone’s answer. She got this! She helped me find an amazing product that I fell in love with, Morphe skin tint with spf. This is where the three stars come in. Ulta should show when a product has been discontinued! The whole display was still up! I would have asked for another product to be shown to me had I known it was discontinued. So I have to go this week to get color matched for something else.
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September 2023 by garrett howard
First associates were friendly on the floor. As I went to check out I opted to not be apart of the rewards program and just take a paper receipt. I was told “that’s not how it works” by the employee next to the cashier checking me out. Very rude on both cashiers parts.I came back shortly after as the gifts I got were something my wife already had and didn’t need. The associate on the floor was courteous. The manager on the other hand, an older blonde woman, was extremely rude, she had a dirty look on her face and said “you good?” As I approached some fixtures with product I was looking to exchange forAs I approached the cashier who rudely interrupted my first business transaction she wasn’t involved in, she said “so now you want to make that return huh?”, which was in regards to the threat of not allowing a return without a rewards card.She then asked for an ID like it was something that I could not provide presumptively for some reason.I won’t be shopping here again. I’m not sure what kind of business treats their clientele with hostility and utter disdain for personal choice. Sorry for the employees who have to deal with somebody who is very unhappy with their position as a manager.
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August 2023 by Gail McGlone
Never will I shop at Ulta at this locationThe 4 staff members including The manager & so called Guest Service well that’s a Joke can we say “Mean Girls” totally unprofessional groupAll over a birthday gift shame on you !!!Grace do yourself a favour take the afternoon off and grab a personality !
