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March 2023 by Michael O'Brien
Brooke was amazing, highly recommend if you want amazing customer service.
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January 2021 by Mark Thompson
very nice classy clothes
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February 2020 by Joanne McLaughlin
Sales Associate was extremely helpful and attentive!
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December 2019 by Tonjia Harris
Had sale on almost everything EXCEPT the shirt I purchased. Sales clerk didn't even state the total price when paying. Paid way more than expected.
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June 2019 by Tina Powers
Brooke is amazing. It is like having a personal stylist each time we shop this store!
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May 2019 by Kalpana A.
Been shopping at Nashua store for several years. Have consistently noticed unfriendly vibes from some sales associates ( in particular an older employee who might be the manager ) Maybe it's me - although I end up making a purchase 90% of the time ( luv WHBM quality and style but usually have to work on finding the right fit ), I find myself at the receiving end of this condescending behavior. Processing returns and making price adjustments for markdowns seems specifically cumbersome to them. Hey who can blame oneself for trying to save a few bucks when you find a 40/50% markdown on a dress which you purchased only 3-4 days ago.. I saved $50.00 but left the store feeling like a pain in their butt.. Been going to a faraway location in Burlington lately. Quite a refreshing experience w/ helpful and friendly staff! Going forward, will use the Nashua location only for returns and such.....
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April 2019 by Marjorie Smithhisler
Joan was wonderful help!!
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February 2019 by Louise Tassone
I just love this store!!
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December 2018 by Sharath Chandra
Excellent
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October 2018 by Gwendolyn Wilbert
Staff was very helpful.
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January 2017 by Casey S.
Clothes started falling apart in a few weeks. Given the cost of WHBM you would certainly expect better quality/longer lasting clothes. I worn a pair of pants 3 times and I am literally watching the threads pull and the fabric breakdown as the day goes on. At the same time I purchased a long sweater jacket. I worn it 3-4 times to work and can't believe how shabby it has gotten. I will never shop at this store again. And just a word to the sales tots, your shop does not warrant your snobby attitude.
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October 2013 by kerri s.
The sales staff and Manager are so helpful. I love the outfits they pull together for me, and like the fact that their honest about how it looks!!! The quality of the clothes is excellent although you may pay a little more$. Love Love Love this store!!!!!!!!
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August 2012 by Jonathon B.
My wife and I experienced both the Nashua store and the Merrimack store a few months back. We were on holiday from the UK, and my wife was keen to visit the outlet stores. The Nashua store and the Merrimack store are quite nicely accoutered (not much to do for the men, but there are other stores) , but the Merrimack store was a rather unpleasant experience to say the least, I'm afraid. The sales person we encountered was rather aloof and flustered (I believe they recently opened). The assistant manager, (I believe Adrian), wasn't much better, and seemed overwhelmed and just not able to deal with the influx of inquiries she was receiving. Admittedly, my wife was upset, but didn't deserve to be ignored. I sent a note weeks ago to the Customer Service Department to advise them, and I received a note (form letter) that they would address the issue. We have a number of friends and relatives from the UK who frequently visit NE in the summer and fall...I would avoid that particular store until they've sorted things out. The Nashua store was certainly a better experience.