The Xfinity Store located at 219 Daniel Webster Highway in Nashua, NH, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment. Overall, the store provides good in-store service with friendly and helpful staff who take the time to explain things thoroughly and ensure customers understand their options. The front desk staff are welcoming and courteous, creating a positive atmosphere. Many customers have praised specific employees for their kindness, politeness, and helpfulness, especially during busy times. For example, some staff members like Chris, Christine, Mark, and Nick are noted for their informative and attentive service, going above and beyond to assist with cable, internet, and phone issues, as well as carrier switching and activation. Customers appreciated their patience and cheerful attitude. However, there have been some negative experiences, particularly with certain staff members. One customer described an interaction with a staff member as rude and unhelpful, which impacted their overall impression. Despite this, the majority of reviews highlight positive experiences, with good service counterbalanced by some frustrations with phone support. Overall, the store is known for helpful in-store service but has occasional issues with phone service responsiveness.
Very good service. Very busy and so there was a wait -albeit it was a Friday noon hour… Tony LeBlanc was terrific - professional, helpful and friendly
March 2024
Thank you to Christine and Mark who were lovely, polite, kind, and very helpful during my time at Xfinity. I had a hiccup with my hour long phone call with Xfinity‘s helpline and they were able to fix it seamlessly and save the weekend!
March 2024
Everyone in the Nashua store was very nice! I had the pleasure of dealing with Chris Mezzoni who was wonderful!!!!
