The Xfinity Store located at 219 Daniel Webster Highway in Nashua, NH, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment. Overall, the store provides good in-store service with friendly and helpful staff who take the time to explain things thoroughly and ensure customers understand their options. The front desk staff are welcoming and courteous, creating a positive atmosphere. Many customers have praised specific employees for their kindness, politeness, and helpfulness, especially during busy times. For example, some staff members like Chris, Christine, Mark, and Nick are noted for their informative and attentive service, going above and beyond to assist with cable, internet, and phone issues, as well as carrier switching and activation. Customers appreciated their patience and cheerful attitude. However, there have been some negative experiences, particularly with certain staff members. One customer described an interaction with a staff member as rude and unhelpful, which impacted their overall impression. Despite this, the majority of reviews highlight positive experiences, with good service counterbalanced by some frustrations with phone support. Overall, the store is known for helpful in-store service but has occasional issues with phone service responsiveness.
Jesse was fantastic in helping me get better service, save money, and educate me on the best decision. Highly recommend seeing him.
December 2025
David Chery was incredibly helpful. Very professional, kind, and knowledgeable. He put in 110% effort even for a customer that walked in right as they were closing.
November 2025
Very pleasant and knowledgeable. Todd Farris was amazing. Friendly, knowledgeable and patient. He is a great representative of Xfinity Comcast. He deserves a raise