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March 2023 by Red G.
I recently bought some XC Skis here. The prices were fair and service was excellent. They even gave me a small discount for the product that I bought. I was very happy with the staff and selection of products. The owner waited on me and had my skis ready to go in 10 min. He was very knowledgeanle about the product and what I needed.
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March 2022 by Sergei Nekhai
I was not able to receive reimbursement for spare V2 tires and a tube that I sent back (ordered wrong size). The manager told some unbelievable lie, that I sent contaminated product and refused to pay. Do not recommend this store.
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August 2021 by Steven Behnke
I called them and we had a great conversation about the sport and decided it was not for me. They were so knowledgeable and caring. Clearly they have your best interests in mind, I was so impressed.
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March 2021 by Dave Janas
The guy who I dealt with was nice enough to talk to but he broke my skis and refused to own up to it. I cracked a binding on my old crosscountry skis, my foot would slip off but they were still functional and I had been using them regularly. A friend wanted to try them so I brought them in to fix the binding. There wasn't a word about the possibility of losing my skis completely. He removed the bindings, decided that the skis "weren't safe enough" to rebind and claimed to have saved me from grievous injury, though even if my junky woods skis break in half, it just means I'm walking home through the snow. If I had known there was the possibility he might break my skis and refuse to fix them, I would just have just superglued them. THEN, when I expressed my displeasure at having my 80% skis reduced to 0%, he wouldn't give me any credit toward new skis nor new bindings that I could affix myself.
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February 2021 by Jen Simonson
On the website they advertised a skate ski package complete with skis, poles, and boots. I purchased this package. Only skis arrived. When I called, the person I talked to told me this was advertised in error...it wasn't supposed to be a package, only skis, and they no longer carried the necessary boots. He said he would have to talk to his manager and call me back. I heard nothing. I called back a few days later and was offered either a discount or to return the skis for a refund. I chose to return the skis. They sent me a return label and said they would process my refund when they got the skis. 2.5 weeks went by and I hadn't heard anything or received my refund. I tried to track the package using the tracking number on the return label.. and it said that the package had be delivered to California 2 months before I sent it (the tracking number was obviously reused). I called and nobody answered so left a message, no response. Called a few days later and they said they hadn't received the skis but would church the post office and let me know. I didn't hear back, but a few days later I finally received my refund. The whole experience from the skis being incorrectly advertised as a full package, to feeling like I had to keep calling to get my refund was really frustrating. Not a good customer service experience.
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January 2021 by Mike Willard
Had the parts I needed (brackets and bindings) to convert an old pair of xc skis with 3 pin style bindings to newer NNN style. When the pair of boots I ordered weren't available I was offered a nice substitute. I received everything by the end of the same week. Will order again.
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December 2020 by Mikaela Florucci
My boyfriend and I went here today to get some cross country ski stuff. When we got there we didn’t know what to get, as he received his last country ski things as a kid from his parents and I hadn’t done it at all. The person who helped us (the owner I think), was amazing. He really took the time to help us and explained things so we could understand it. The prices weren’t horrible either. He was able to put the bindings on in the store and that didn’t take long at all. We will definitely be back, and the drive there for us is over an hour away. I would recommend this place 10/10 each time.
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December 2020 by Nick Van Riper
Went in there earlier today knowing nothing about cross-country skiing. After a thirty minute conversation, I feel much more informed on the subject.
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October 2020 by John LeDuc
Fantastic place to aquire anything cross country skiing!!
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August 2020 by Doug Paradis
Great place for all sorts of water toys
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May 2020 by C. Ken Teri-yaki
AJ, thanks for setting Becky and I up with awesome roller ski packages! Nordic Skater is one of the most responsive businesses I have ever bought from. Going to try them out tomorrow. Thanks for answering any questions on Messenger so darn fast!We are going to be your customers for life cause you guys care.BTW, does Nordic Skater also sell cross country ski packages?
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April 2020 by Byron Tsusaki
AJ, thanks for setting Becky and I up with awesome roller ski packages! Nordic Skater is one of the most responsive businesses I have ever bought from. Going to try them out tomorrow. Thanks for answering any questions on Messenger so darn fast!
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April 2020 by Byron Tsusaki
AJ, thanks for setting us up with the 2 roller ski packages. You guys at Nordic Skater are one of the most responsive businesses I’ve ever bought from.
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February 2020 by Cecilia Gutierrez
Just bought nordic skates and bindings. In the comments I wrote that I was a newbie, and wasn’t sure if it was the right things I was buying.
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July 2019 by Yaroslav P
Ordered ski poles and got completely different from one I ordered - cheap crap. Promised to get the replacement but had never got it. Sent the poles I got back and promised to get a refund immediately. Have never got my refund back so had to open a dispute via bank. Wasted tons of my time on getting nothing. Went to the local store and got what I wanted. Save you time and money and steer clear from the seller.
