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February 2023 by Thomas S.
Retired here 9 years ago. Have never had better service from a post office than these 9 years. Know me and greet me by name. Always pleasent and courtious. Thanks for all you do!
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August 2021 by Ethan Barry
They always get my mail....
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March 2021 by morburz
terrible place they have no idea how to deliver a package on time. They will lie and say they have been to your place and they never show up. Very lazy
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July 2020 by M K.
I can't believe I'm leaving a review for the post office - but holy god these guys in Newbury are aholes. I thought my shipment was coming thru fedex but the post office somehow got involved. Given many of the places on the lake are seasonal they just send the packages back to sender that they contract with amazon to deliver. The good news is im sure the Newbury PO will be out of business soon and these guys can all go learn that customer service is critically important - even when you're on the government payroll. Good riddance.
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February 2020 by Melanie B
I have been a box holder for more than 15 years and I sung the high praises of its staff for years. There were many different Postmasters all of whom where smart efficient and kind people. This changed in the last six months. They are mean an literally refuse to give you your packages. Do not waste money on a box here.
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February 2020 by Melanie B.
If you move to the area, don't waste your money on a PO Box at Newbury. I have always been a fan of the USPS but apparently their new mission is to make everyone hate it so I guess well done?
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January 2020 by Lilly Moorhead
Terrible customer service...had packages that were supposed to be delivered on a Thursday and it is now Monday. They say we don’t have mail at the office and our “carrier is not back yet” for them to check. Very unaccommodating with no explanation. An explanation would definitely help but they can’t even give us that. It said they attempted delivery and had to leave instructions but we looked everywhere and couldn’t find any and I am unable to further track my package.
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November 2018 by Tim McManus
Horrible service from the delivery person. Nothing but problems since we moved here. She refuses to deliver mail in a timely fashion, packages are routinely not left or left unprotected in the elements, instructions are not followed. This past Wednesday I stopped at the office and spoke with a worker and requested a call when my package showed up at the facility so that I could come get it because I knew the delivery lady wouldn't leave the package. No call received. Package has been exceptioned. Now I need to either take time off work to go pick it up or I have to wait a whole week and hope that it's actually at the post office and not sitting in her Jeep. Worst post office I've ever dealt with.
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December 2017 by Sharon Carnevale
Very friendly staff
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November 2017 by Blake Anderson
Friendly staff.
