New England reSoul

Hours: New England reSoul is a local company known for its high-quality shoe resoling and repair services. Customers appreciate the craftsmanship, with repairs like resoles and rands being praised for their excellent workmanship. The team at reSoul is honest, helpful, and committed to customer satisfaction, often reaching out to update clients and address concerns. However, some reviews mention that communication can be unclear, especially regarding the progress of repairs. Turnaround times are generally longer than initially promised, sometimes taking about two to three months instead of the estimated 8-9 weeks. While this extended wait can be frustrating, many customers find the final results worth it, as their shoes come back in great condition. The business is appreciated for supporting a local Northeast company and for its willingness to make things right, including issuing credits or apologies when needed. Overall, New England reSoul delivers solid craftsmanship and customer service, but customers should be prepared for a longer wait than usual.

1. Newfields, New Hampshire