Five Below is a value retailer offering a wide variety of trend-right products, with most items priced between $1 and $5. It carries unique items across categories like candy, phone accessories, kids toys, and many other things, making it a great place to find gifts. The store is known for being very busy and well-stocked with new stuff arriving regularly, though aisles can be narrow and hard to navigate. Reviews on staff and service vary significantly by location. Many customers report amazing, friendly, and extremely nice staff who are glad to help and provide great service, even during the busy season. Some associates go above and beyond to assist customers. However, other reviews note that some staff do not care to help, talk unprofessionally, and lack customer service skills, which can be aggravating. The condition of stores also varies, with some needing more love and care and better cleaning. Despite mixed experiences on service and upkeep, customers agree you can find great prices and pretty good items, making it worth checking out.
