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July 2023 by Jim Margolis
An uncommonly great retail experience. I went to New Balance to help my father find shoes. He has feet that are hard to fit. Amy was incredibly helpful, knowledgeable and patient. She was terrific and we will be back.
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June 2023 by Dave
Thank you Danielle (apologies if I misspelled your name) for the actual customer service.I can't speak to the quality of the shoes as my size wasn't in stock and she had to order them.Thanks again
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April 2023 by Jackson V.
Locked the doors 10 minutes before posted closing time, possibly earlier. People just unwilling to help I guess.
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September 2022 by Louie L
Shelves were empty. Very poor selection
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March 2022 by Alice LePage
I can't say enough about the customer service! Rich and Kathy made me feel like family from the moment I walked in. And, got a great pair of sneakers for a fantastic price. Thanks so much Kathy and Rich!
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November 2021 by Sy Ferr
Very helpful staff and a large selection conpared to most shoe stores during the 2021 supply chain issues. They also offer free shipping to home.
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November 2021 by Brenda Seliano
This place was amazing and Stuart the sales rep was so kind and helpful
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November 2021 by Hope Markowitz
Rich was amazing. Thank you for all your help. Hope from NJ
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September 2021 by Anthony Rinella
Bought a couple pair of shoes here. It's a nice store they have tons of inventory.
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August 2021 by Jack Maliszewski
I found my replacement sneakers. The price was very good. The staff knows their products and are very gracious. They were interested in whether the product you were looking for was the best product for your specific need. They looked comfortable in what they do.
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August 2021 by Daniel Husser
Would have given 1 star but selection okay. But the employees would rather not be bothered by customers. Cashier couldn't utter one word or a thank you.
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August 2021 by Caden Christopher
Very good, not a lot for kids though.
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August 2021 by ronald Morrison
I love new balance,
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May 2021 by Arlee Elizabeth Giannini
Shout out to the nice gentleman at New Balance in North Conway.
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May 2021 by Jean Eafrati
Too expensive! I believed outlets were supposed to be discount prices!!
