REI is a favorite place for outdoor gear, with excellent and super knowledgeable staff who are friendly and helpful. The employees are outdoors folks with experience and understanding of the needs for hikers and others. They are exceptional in their understanding of various options, like bikes, and their ability to customize items to suit individual needs. The staff is known for being so knowledgeable and helpful in finding the right products, offering excellent service. REI carries great equipment and has its own line of great REI branded gear that is both affordable and quality. The store stands behind all products with a 100% satisfaction guarantee. It is an excellent place for Christmas shopping, tuning up gear like snowboard equipment, and getting appropriate footwear for the trails, slopes and waterways. Customers have wonderful and excellent experiences.
Matt was so incredibly helpful! It’s our first time winter hiking and Matt helped us pick out all the right gear and even gave us tips on some nice hikes!
November 2025
Special thanks to J.P for his help. I felt he was steering me in the right direction even if REI may no longer get that sale. Excellent experience as usual at REI.
November 2025
We had a wonderful time Christmas shopping today! I was unaware of the new no bag policy but luckily they found 2 paper bags for our purchases. I forgot the girls name but she was so friendly and grabbed stuff out of my hands and brought them up front for me so I could continue shopping. Thank you!
