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December 2023 by Lorraine McKay
Thank you to Bob C.and his coworkers who went out of their way to make sure we had two new tanks installed and a propane fill on a Saturday. We had a new boiler put in and decided to go with propane. Rymes was referred to us by the gentleman that put in our boiler. Bob came out Thursday night for the site check and because we had no heat(just electric heaters)or hot water,he came back first thing Saturday and got everything set up. Thanks for a job well done. We really appreciate it!?
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December 2023 by Todd Crane
Excellent Service. Bob always goes above and beyond for our home and business.
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August 2023 by Tim Taylor
Rymes is great. I've been a commercial customer for years & recently became a residential customer as well. The local office is amazing. Andrea & Tanya have helped me a ton, they are always great to deal with. Bob came out to set a couple tanks recently and he was second to none. He was courteous about tracking in dirt, polite, friendly, I could have chatted with him all day. Thank you to everyone at Rymes for all of your help.
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February 2023 by Kathryn Mcguinness
5 plus days without heat. Boiler is less than 5 years old, yet they've replaced numerous components in it with no luck, and no heat.Manager has not returned any of my calls in 5 day and the only people who have been responsive is the lovely woman in the billing office and the kind young technician.Steer very clear of this company and call White Mountain Propane. They actually pick up their phones.I have over 19 calls into Rymes and a total hold time of over 4 hours.
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November 2022 by Sara Thomson
Bob was excellent to work with. Very helpful and professional.
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November 2022 by Austin Hale
Bob C. was phenomenal! He was prompt, professional, and made the process of switching to Rymes so easy! I spent more time on the phone with Amerigas to cancel my account, then it took Bob and his crew to dig up an old tank and install the new one. Highly recommend Rymes (and Bob C.) to anyone in the Mt. Washington Valley!
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September 2022 by Brad Allan
Bob, was very professional and efficient. Would highly recommend.
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September 2022 by Dennis Sullivan
I could not be happier after opening a new account with Rymes propane in the Conway area.Lindsay, from the Conway office, helped to secure a time that worked for our schedule. Bob Couture came and installed 2 new tanks and ensured all of the propane appliances were working properly. He was incredibly helpful in explaining the appliances functions.I would highly recommend Rymes for your propane needs.
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August 2022 by Miranda Smith
Bobby came to replace my tank recently. He was very friendly and informative
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July 2022 by Linda Malcouronne
Bob and crew were awesome to work with . They excavated our old tank and installed a new propane tank. They kept us updated throughout the process and left our property in good shape. Working with Rymes is a pleasure.
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November 2021 by D Sul S
I could not be happier after opening a new account with Rymes propane in the Conway area.Lindsay, from the Conway office, helped to secure a time that worked for our schedule. Bob Couture came and installed 2 new tanks and ensured all of the propane appliances were working properly. He was incredibly helpful in explaining the appliances functions.I would highly recommend Rymes for your propane needs.
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August 2021 by Ryan Madison
Bob and Tyrone took very good care of us. They were both knowledgeable, professional, and quite frankly pleasant people to be around. We are so thankful that we have them for our propane needs. Thank you so much!
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June 2021 by Christine Shannon
I am a new customer to Rymes after waiting weeks for a return phone call from my previous provider. I could not have been happier with the prompt, courteous, and above and beyond service I received from Bob Couture and Steve Hartmann. What was supposed to have been a site visit appointment ended with the the installation of a new tank, removal and replacement of old gas lines and the hookup of my gas stove in a new location. None of that would have happened if it had not been for the incredible customer service they were willing to give. I have not seen that level of service in a long time. I was so impressed, I moved my oil account to Rymes that day as well!
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June 2021 by toni howard
Bob Couture did an excellent job installing another tank for me. He is very professional and knowledgeable. He also went out of his way to help me get a lower propane rate for this season. Thank you Bob
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November 2020 by Rick F
We live in Intervale up a long narrow dirt road. Came home from Florida, plowed the 10" of snow from recent storms and had scheduled a propane delivery. Unfortunately, the road was too narrow and icy for delivery. Damian made a valiant effort but even after I sanded and made the road wider, no delivery was possible. Bob C. came with a second tank filled with 42 gallons in it. He shoveled an area, installed the tank, pressure tested it and even helped me relight our hot water heater. Without this special customer service commitment, my wife and I would have run out of gas and lost our hot water. Rymes North Conway is the best and employees like Damian and Bob proved it today!Rick Faucher
