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November 2023 by Matthew Debitetto
Looking forward to 7 day availability. Regardless the staff is always helpful. I prefer this option to get my mail and packages as opposed to a PO box.
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October 2023 by P R
Kind and friendly staff! Diana was professional and accommodating with my shipment .....hardworking staff member hope that this reaches her and she gets a raise!!!!!
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October 2023 by Lenny Pridatko
Staff not property trained due to very poor management. Emailed a few files for print and called to confirm. Files received and printing was supposed to take place (a few pages, nothing special). Visited the store the following day and four employees all told me they do not know how to print and no one has printed the day before. Didn't realize that in 2023 sending a file to print requires a college degree. Blame management for poor staff straining. Ironically, when calling this UPS Store, customer service reps say "shipping and printing center."
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October 2023 by Cindy Walker
Visited the UPS store twice today. Both times the service was friendly, fast and knowledgeable. I wouldn't go anywhere else for my UPS needs. Easy in and out.
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October 2023 by Sally McAllister
I'd never shipped by UPS before. I handed over the item to be shipped and all the work was done for me.I was notified the package arrived the next day.Very happy customer!
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October 2023 by Louise Meyer
I got to meet the new owners and they are so nice. Wishing them much luck! I will certainly be back to ship more college care packages to my nephews and niece.
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October 2023 by laconia autos
Very friendly staff with great service. We use them for all of our packaging and shipping needs.
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October 2023 by Cassandra Sedelmaier
Online they have Sunday hours posted - drove an hour to find that they are closed Sundays (I posted a recommendation to update hours). Call ahead to confirm hours
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August 2023 by Casa Playa
Terri who works here is angry and unprofessional. While on vacation my husband and I had a package sent here. We arrived with identification to pick up and when I walked in Terri was clearly angry already about something. We did not realize that the UPS policy for accepting packages had changed 30 Days ago, and paperwork has to be filled out instore before they accept anything. She raised her voice, berated me and slammed our package down on the counter when I told her not to yell at me . Would recommend you find another place to get packages or use Fed Ex to a Walgreens. They usually appreciate their customers, are friendly, don’t require paperwork. this UPS store clearly does not appreciate money or customers .
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August 2023 by Ed Garrison
I've dealt with them for years since they opened. We even have a business account with them. I went to mail something to Canada for a friend as a gift. No one explained to me anything about duties and taxes. No one told me that there would be a possibility of any extra charges. I've sent things multiple times to this address with no issues. This time they charged me $50 to send it and then Canada wanted $300 for the person to pick it up and now I'm out $50 and my person didn't get the gift. Will never do business here again. In my businesses I have always explained ALL POSSIBLE FEES. UPS might want to do the same.
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June 2023 by Katrina Lorusso
Teri was so helpful helping me print labels and return tires
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October 2022 by Jami Michelle
Terrible customer service. I needed an idea of how much different weights of boxes would cost asked for a list she said she didn’t have a list for the public and held up her laminated list so I asked if I could take a picture of it and she looked at me said NO while snickering I got so offended. You would’ve thought that in there in in nothing but my birthday suit by the way she looked at me when I asked to take a picture of it SO RUDE! I just walked out. Sorry I’m new to the ups world lady but that’s what ur paid for TO HELP ASSIST WITHOUT BEING RUDE!
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August 2022 by Jennifer McCarthy
Friendly and fast service by Tom the owner this morning and his employee Terri. Thank you for providing a wonderful experience.
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June 2022 by Christy J
A bit off the beaten track, but great friendly staff. I've visited a couple of times and even when there's a long line they serve you within minutes. The local Post Offices could learn a lot from these folks.
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April 2022 by Kristin Martindale
Always a good experience here, never have had a long wait, the service is always good and friendly. Their card selection is my favorite, I almost never leave there without buying a card or two. Their computer use was a little confusing when I went there to print something but I also didn't ask for assistance. They also had a wall dedication to a dear friend of mine who passed away which I thought was very sweet . Highly recommend this place no complaints here
