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January 2024 by Carole Timberlake
For an outlet store I think prices are high. If near Maine flagship store you might as well drive up to get exactly what you want.
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December 2023 by carol rule
Stopped in 45 minutes before closing. I am short, so I couldn't reach the higher racks well for clothing. Noah came over & offered his assistance. I couldn't believe the customer service I was receiving. I told Noah my size & what I was looking for in sweaters. He went to the racks & picked out various styles for me. Noah was so friendly & told me I didn't have to rush shopping since he was there until after closing. I felt so respected & appreciated as a customer. Unfortunately you do not see this level of customer service today. Noah is a real gem.
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December 2023 by Kincade Webb
It’s always hit or miss at an outlet store. They did have what I was looking for but that’s not their problem. But I found something else that I needed! ?
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December 2023 by Charlie Z
I went to do an exchange,it could not have been easier. Noah gave me quick and attentive attention very pleasant and helpful.
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October 2023 by Dora Miletic
I found exactly what I was looking for at this store! The flannel shirt selection for women was outstanding. The price was reasonable and the quality meets my expectations. Our sales rep was Noah who was extremely helpful and friendly.
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October 2023 by Andre Floyd
Great outlet for LL Bean products. Lots of stuff.
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October 2023 by Caitlin Thayer
I love the LLBean outlet - amazing deals and a great selection!
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October 2023 by Benjamin Farmer
Decent selection and some good finds but be aware that returns may be brought here and sold. I bought a flannel that I was excited about but when I found a hole after wearing twice I brought it back and they said a hole was an exception and no returns. So either something happened to the shirt before I got it or the quality just isn't as good as I'd hoped and two wearings made a hole, but I'm disappointed in the response after such a short time having the item.
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October 2023 by Gen X Adventures
Lots off sales. Didn't have the same selection as the main stores, definitely an outlet location.
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August 2023 by Josh Lent
Good deals and the store is well organized. I’ve always had great experiences with all of the staff at the North Hampton store, but would like to specifically applaud Sarah (perhaps the manager?) as she went above and beyond to remedy a product defect/return. Great customer service by Sarah - thank you.
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August 2023 by John Smith
There's a reason these outlet stores are empty - the prices are outrageous, the selection is fuddy-duddy. Go buy a $25 water bottle, or something overpriced by $20 but now $5 off. LLBean is a horrible company riding a name, and don't sign up for their promotions, you'll get two pieces of paper mail spam for the rest of your life.
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June 2023 by Marian Reilly
I went to the outlet store in Hampton, NH after work last week and was pleasantly surprised to find an anorak jacket that I had been looking at on-line. I also needed to return two anorak jackets - hit the wrong button with the incorrect sizes when I ordered them on-line. Wendy, the woman that assisted me could not have been more pleasant or accommodating. She made suggestions as to what I might like, she looked for my correct size and she handled my return professionally and graciously with a smile on her face the entire time. It's so nice to interact with an employee of an establishment that loves what they do and more importantly goes out of their way to assist a customer. It's a rarity post covid, in particular. That's the level of customer service that will bring me back to your store time and time again. Wendy should serve as the benchmark to how you evaluate other staff.
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May 2023 by Linda Laterowicz
Very helpful with returns and helping you find what will work!
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March 2023 by kelly poor
Dianna was very nice , helpful ,she made my first experience very easy
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February 2023 by J Huot
Exceptional customer service for all your outdoor needs.
