Marshalls is a store full of surprises with new items arriving weekly. It is described as very clean, well organized, and well stocked with plenty of clearance deals. Shoppers report a wide and amazing selection, including unique clothing and home goods, with affordable prices. The aisles are not overcrowded and the employees are helpful. However, experiences can vary significantly by location, with one specific store noted as a disappointing exception. Some customers find the aggressive promotion of the store credit card to be a negative aspect of an otherwise positive experience.