Route 1 Self-Storage is a family-owned, full-service self-storage facility that provides a great customer experience. The staff, including Kathleen and Linda, are described as professional, kind, and helpful, offering personalized attention and high levels of customer service. The storage units are clean, dry, and secure, with an online payment system that customers find easy to use. Customers highly recommend Route 1 Self-Storage for its fair pricing, accessible units, and wonderful business experience. While some customers suggest adding features like 24-hour access and a gutter system, the overall feedback is overwhelmingly positive, highlighting the facility's commitment to customer satisfaction.
After going to 1/2 dozen different storage facilities in the area, I found Route 1 self storage, and I am glad I did. The staff is outstanding. Extremely helpful and friendly. The storage unit was clean and in good shape. I will definitely use Route 1 Self-Storage again. Thank you to the entire staff!
July 2023
This was the best experience I have had from start to the finish, Kathleen was very professional and explained things to make it easy to understand!!. I would definitely recommend route 1 storage to anyone!!.
March 2023
Great staff, very helpful in all aspects.Thanks so much, Rt 1 SS