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February 2023 by Derek D.
I shop at this Home Depot only because it is around the corner from my house. Otherwise, I would go to any other HD. I have read the reviews and they are mediocre at best, having shopped here as much as I have and being a tradesman, I can absolutely see both sides of the reviews. There are some good employees that genuinely want to help people and do their job but it's about a 50/50 mix. I have many times seen the employees use their time there as a social gathering as customers wander around trying to find what they're looking for And not being asked if they need help. Other times, I have seen good employees doing their job and helping customers as best they can. As I stated above, about a 50/50 mix (not good odds). This suggests the management is likely the same at this location as it has been like this for a long time. This store survives because of its location. I have started going to Middleton Builders supply in Hampton, instead. It's a little further from me & a bit more expensive but they sell quality products and have a knowledgeable staff, ready & willing to help customers. If corporate ever reads local reviews my suggestion is this. Send someone from corporate to this location to observe over a few months To see if this is the type of quality & service HD wants to project. If not, put them on notice that there will be a house cleaning. Those who are ready willing and able to tow the company line should be allowed to stay, clean house on the rest. In my humble opinion, this would be the only way to save this store, should the competition set up in town.
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December 2022 by IG Maputla
It will be so self-centered and an abominable act to keep this alone to myself, I came across with a competent, qualified and satisfactory Forex Trader Mrs Khloe Gregory by name who really assisted me on my Trade, khloe is indeed a straightforward, open and also very diligent with her work. All I did was to Trade on the minimum plan with her platform for a start which was $500 and within 7 days of trading i earned $6,900 profit which I happily withdrew to my account "Do not be embarrassed by your Failures, learn from them and start again". Contact khloe gregory as soon as possible now and start trading Email:
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June 2022 by Nicole Desirae
AWFUL customer service. My husband and I purchased a $1,000 grill. Lowes had it for $899. I called ahead as well as reading the fine print online and they stated they will price match to other retailers like Lowes. When he cashed out with Charles, he would not honor the price match even though it is stated as a policy and we physically showed him the Lowes price. He said the best he could do is take $50 off which is only half the amount. My husband also had a 20% off coupon since he opened a Home Depot card. It claims you can get 20% off up to $100 when you make a purchase of $299+. Charles also would not accept this either. When I finally called the manager at this north hampton location he would not honor it and refund us the difference that they should have taken off. You can’t preach that you “guarantee low price” and price match when you DONT! Will never go back here for future appliances etc.
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June 2022 by Melissa W.
Great knowledge staff - if they don't have what you want they will find it. Who doesn't live Home Depot!
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April 2022 by Elizabeth O'Brien
Helpful, friendly staff. Store is well stocked, organized and neat and clean. We like this location best.
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October 2021 by Bob C.
Do not use Home Depot for any projects at your home. They use a subcontractor who then subcontracts to another company. 1) Neither of the two workers could communicate in English. A 3rd person arrived who spoke broken English.2) They were late showing up every day.3) The project was not completed on time (2 days late).4) Imperfections were discovered after they left.Shame on HD for allowing the use of workers who could not communicate with their customer.
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July 2021 by Ann Radwan
A Huge Shout Out to our friends at North Hampton Home Depot. They have donated garden soil, mulch, and plants to help beautify the Welcome sign at the end of Winnacunnet. Hampton Beach Village District volunteers have worked hard to make this garden a welcome sight for tourists and residents who are visiting our beach. Thanks, North Hampton Home Depot, for investing in our community.
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July 2020 by Tanner C.
When I want to get away from my step kids, this is where I go to cool down. I spend about an hour there each Sunday afternoon so I don't have to hear Ethan b**** about his Fortnite losses. Keep practicing, Ethan, you little s****
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June 2020 by Dori B.
Curbside sucks. I've been waiting 25 minutes still nobody's here to deliver my package. Why???
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May 2020 by Douglas Bean
Great store associates. Very helpful! Store is clean!
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March 2020 by Karen Crooke Prior
Really disappointed how you are handling the COVID-19 crisis! Your parking lots are busy, your sales are booming all the while you are risking the health of your most important resource...your staff and eventually the customers they serve! You are on the front lines, you are ‘builders’ - take the lead and lead by example! You have the capacity to be a change agent in how we ‘flatten the curve’ and instead you are putting people at risk for increased revenue! Shane on you! Take a look at Trader Joe’s model, at how they are managing this crisis in keeping their staff and customers safe - they are taking the long view! Be the difference..,lead!!!
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January 2020 by Benjamin W.
Got kicked out for testing out the toilets! How am I supposed to know if I want to buy a toilet if I can't use it! ah yes the fridge was epic though
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March 2019 by Lia S.
Don't waste your money, go buy appliances or larger items that need to be delivered and installed from a more reputable business that will actually follow through on what they promise and what you pay money for rather than being like us... four months after full payment and NO delivery! First delivery, damaged and then three more FULL SATURDAYS waiting around for promised deliveries that NEVER ARRIVED! Then to be given lies and finger pointing that it was the manufacturers fault, the delivery services fault.... They are incompetent! We ordered a washer and dryer from Home Depot on 11/24/2018. We were waiting for the call to tell us our delivery date. After weeks had passed, we called them only to find out they had sold us a back ordered item. We recv'd a delivery date in mid-december for January 3,2019. The date of our delivery, our items arrived very damaged to the point where the dryer door didn't properly close. After arguing with the drivers, who wanted to just leave the new washer on our open screened porch to wait for arrival of a replacement dryer since they refused to install the new washer without the new dryer, we had to refuse the entire delivery. We were given a new delivery date of March 16, 2019 because AGAIN the items were on backorder! March 16, 2019 comes and goes, NO DELIVERY! We call and they tell us our product has been discontinued and is no longer available! We have already PAID IN FULL in December of 2018 for these items! HOURS on the phone arguing, going back and forth, to finally be told we will receive the newer models and will be delivered today March 23, 2019. The Home Depot manager promises us delivery, sends us an email reassuring us delivery will happen on March 23, 2019! We get the call the night before along with an email telling us our items will be delivered between 7am - 11am. We spend our morning dismantling the washer and dryer, cleaning the area, removing the door from the hinge in the laundry room so the delivery drivers can get in and out with our new appliances easier. It is NOW 1:42pm, NO DELIVERY, NO WASHER AND DRYER! We call and they say your items ARE ON BACKORDER!!!!! I have paid thousands of dollars for a new washer and dryer that I STILL DO NOT HAVE! We call home depot and NO ANSWER! We call MAYTAG and they say you never had a delivery scheduled for today, your items are on back order and are not even here! LIED to again by Home Depot! NEVER EVER EVER AGAIN WILL I DO BUSINESS WITH HOME DEPOT! Not looking forward to another round of back and forth and blaming other people for what is most definitely Home Depot's inefficiency and poor customer service! UPDATE: March 30th, 2019... promised delivery AGAIN! What do you think happened... NO DELIVERY! Now we are fighting for our money back! GO SOMEWHERE ELSE!!!!!
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August 2018 by John J.
I recently switched from Lowes to Home Depot. Up until Saturday my experiences were great. I walked in and went to the paint counter and inquired about a specific brand of paint roller. I asked the old fart at the paint counter about the brand and he indicated that they don't carry that brand any more. I walked around the corner and there was a whole shelf of that brand. I walked by the old fart and said I found it sarcastically and he didn't even look up. I then asked for a manager. When the cashier called up to a manager he refused to come down and talk with me. I was steaming at this point. Another manager came over and basically said that he was t surprised at the old farts behavior. Why do they employ these people? I had a client come in today and I told him the story and he said oh yea, that a*** Point made.
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July 2018 by Joseph T.
I was at HomeDepot in North Hampton , NH and rented a pickup truck. first off these are first come first serve. I rented the truck and left. came back 2 hours later where the representitive behind the counter told me I should have had the truck back 45 minutes ago (eventhough there is no time limit) Audra G I believe is what her name was. she then began to say these trucks they rent are for customers buying items at the store. which is weird because I have spent just over 6500.00this current monthly bill statement, no not that particular time and day but the month of mid May to mid June 2018. She berraded myself and my sister in law, would not go check the truck for damage or gas, she asked for the reciept for gas wouldnt make a copy for me. I needed the reciept because this was a work rental. She brushed us aside took the keys basically out of my hands and then told us that a (PAYING) customer was waiting for the truck and she fidnt have time to go look it over. she slid my reciept over the counter and told us she needed to "deal" with another customer. So she brushed us off. when we left the store after rethrning the truck it was about 15 minutes after dropping the truck off and being brushed off, the truck still had not been rented. i want you to know that there is no time limit on the trucks. I'm paying 19.99 for the first 75 minutes and 5.00 for every 15 minutes after. I dont know why it makes sense to be rude sigh and just plain be bad at her job to a customer who spent a little over 10,000 between the 3 local stores in the last 6 months. why? thank you Audra G located at the North Hampton , nh store. you have lost a customer and possibly lost my company as a pro member and customer. If home Depot cared about theit customers they should fire you tomorrow. Lowes would gladly accept us as customers. Home Dope needs to train their associates better. You survive in the retail/ hardware and supply store industry because the vustomers allow it. If you anger and mistreat your customers, you will surely lose them. hope this review helps. I have left reviews on google and written to the store but not gotten any response I hope something should be done about this recent experience.
