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1:30 - 6PM 10AM - 1PM
1215 Main St STE 115, Tewksbury
Shipping Centers
“I use Neighborhood Parcel both personally and professionally. They make shipping easy and their employees are always very pleasant and knowledgeable. Top not customer service!”
“Had a legal document I needed to get notarized that required 2 witness signatures. Went in unsure how to do that. Besides the notary, there were 2 other employees (Thomas & Evan) there who agreed to be the witnesses. In and out in 5 minutes, document finalized with notary and signatures.”
“I go to this store for the usual items it's usually well-stocked and easy to navigate. Today I visited for passport photos and shipping and it was terrific. Everyone was so helpful, with a special shout-out to Molly and Ritchie for their assistance, plus my photographer.”
“Used their digital fingerprint service after I got an appointment via Printscan. Staff was knowledgeable and the system was clean with dummy proof instructions. Quite happy they offer this service, just wish it was further north. Two hour drive one way. Worth it though.”
“Mixed up and technologically challenged, I had to ask for help from an attendant at Staples. I needed to print some important documents. I had a 'code', but somehow things kept getting mixed up and just could not get these papers printed! When I asked the young man for help, he came over, explained the one mistake I made (not sure that was true), but with a smile on his face, he magically made the 12 pages of documents appear! He was kind and I learned just what needed to be done for the next time. Not as difficult as I thought , and I think I might be able to do it on my own next time. I'm happy and a bit smarter..”
“I’ve never had problems with this company in fact this company has always been professional and honest and the reviews here are fraudulent. This company had to start from scratch because someone stole from them. They are honest people.”
8:30AM - 1PM 2 - 4:30PM
112 E Broadway, North Salem
Shipping Centers
“I live in the city and usually ship things in the city. this usps trip was one million times better than any city usps experience. it made me consider moving back out to the suburbs.”
“I had 0 knowledge of how to send a mail but there was this lovely Indian woman, she explained everything clearly and was patient with my explanation. She also spoke with great manners such as please and thank you. Great job to her and the office”
8AM - 6:30PM
215 S Broadway, Salem
Shipping Centers
“This is an excellent UPS store based on my experience. Lauren tries to keep everything moving even when the line is long. She personally packed up 40 pieces of antique stemware that I had to send out and made sure it was safe and sound. I have also used the notary here and they are very patient and helpful. 5 Stars!”
“Terrific salespeople. Walked me to items I couldn't locate. Explained ways to save even more with current offers. Helped me load the app. All were friendly and demonstrated patience and curtesy throughout our interactions.”
“Staples helped me during a very difficult time in my life and I'm not sure what I would have done without such amazing staff. Thank you Donny and Evan. (Chelsmford, MA location)”
“Phenomenal service! I just went today and the woman and man who helped me send my wedding invitations were both great, they gave detailed pricing, answered all my questions, and so patient with me. I appreciated both of them! Enjoyed my experience here today - thank you so much USPS staff!”
9AM - 12PM 1 - 4:30PM
62 Brookside Rd, Westford
Shipping Centers
“Love this neighborhood post office!! The post office clerk is always so nice and friendly- he's been there forever. The only problem I ever have is I tend to go when he's at lunch and it's closed. Really great post office though.”
“The ladies here, especially Paula, are extremely helpful and kind! Depending on what I’m sending, I am usually in and out of there in less than 10 minutes as well.”
“Excellent Service and Friendly Staff!
I had a great experience at The UPS Store on Drum Hill Road. The staff was professional, kind, and super helpful — they answered all my questions and helped me package everything safely. The store was clean, well-organized, and I was in and out quickly, even during a busy time. Highly recommend this location for all your shipping and printing needs!”
“Wonderful customer service. Went in for passport renewal for the first time and Tom was amazing, he helped me and family get everything sorted. He was patient, friendly and helpful.”
“I ordered a wood chipper that was being shipped to my residence in NH from Las Vegas. It took a little while for the item to travel across the country, due to weather, transfers, etc., but as soon as it arrived at the terminal in Massachusetts, I was contacted and a scheduled delivery day and time set up. The driver (Hector) and his helper arrived punctually, early in the AM the morning of the date agreed on. He was very friendly, considerate, professional, and did not leave until he was sure I was satisfied with the product and placed it exactly where it was convenient for me. Although the delivery person works for a company sub-contracted by Estes Express to deliver items for them, I could not be more happy with my delivery and great job Hector did!”
“Dave, Sharon, and Megan are absolutely to notch! They are always fast, efficient and kind. I have worked with them in numerous projects on commercial business deals and private and they always go the extra mile to make sure I will be happy with the product I receive.”
9AM - 4:30PM
95 Boston Rd Ste 5, North Billerica
Shipping Centers
“I have been coming to this post office instead of other local post offices because of the amazing customer service! The employees are always willing to help and are super friendly!”
“Never had a problem with this location. Understand that they just work there and they don’t make the rules. So be patient and let them send your mails/packages…”
“Need to purchase a replacement PC for work and home.
Received fast and great assistance from the Staples Technician to locate a model that was in stock and do setup services.
Saved me a lot of time.”
“Changed from ABF because they would often no-show scheduled pickups and had less than favorably customer service. So far, Old Dominion has been nothing but prompt, punctual, courteous and understanding. The driver is super friendly.”
“I enjoy going to this location... I was new to the area and the desk attendant Bob was very kind and welcoming. He always has such an energetic personality that almost allows you to forget anything else that's wrong with your day. Overtime his demeanor has been unwavering. He genuinely is kind and I always look forward to his exuberance when I come to this location. Jim is also kind and often has candy. Overall I would recommend this location most importantly because they also pick up their phone which saves you a trip if you can have you a question clarified over the phone. I just hope their Self Service/P.O Box portion was 24 hours like some or opened later”
“My experience here was amazing! Judy and Leo helped me out even though I came in near closing and was inexperienced in shipping packages. I was unable to get the right box at the time and they found an even better box that fit my package perfectly and gave me a great rate. Not only that, but they packed it up nicely and made the process so easy. I can't thank them enough!Thanks so much for helping me out! Would recommend this store for the friendly and helpful staff”
1 - 4:30PM 9AM - 12PM
20 Market St, Lowell
Shipping Centers
“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
8:30AM - 5:30PM
45 Alpine Ln, Chelmsford
Shipping Centers
“I needed 12,000 stamps for work and expected to have to go to every post office in a 15mi area. To my delight, they were able to quickly gather the quantity I needed saving me all the driving. Very nice.”
“David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more were like David.”
“Oh. My. God. Bob is a life saver!!!! Absolute genius. Saved me from shipping a very, very valuable item to a fraudulent destination. Customer service was amazing! So nice, friendly, fast, and overall concerned for the wellbeing of the customer. Thank you sooo much!!”
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“For me, Maggie and the Postmaster himself went above and beyond (at least 45 min) in helping me out with my postal issue. Thumbs up from me and 5 stars to you Maggie.”