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“The representative I worked, Peter, with was incredibly friendly, professional, and helpful. Had no idea what I needed or what I was doing, and he provided perfect guidance!”
10AM - 5PM
1215 Main St STE 115, Tewksbury
Shipping Centers
“I've been utilizing Neighborhood Parcel for shipping and shredding for the past few years. The customer service is really helpful, knowledgable, and pleasant, and they always do their utmost to suit the customer's expectations. In all the years I've done business with them, I've never had a problem. I really recommend paying them a visit if you need assistance with shipping, shredding, or notaries.”
“Every time I come here the staff is always so happy, welcoming and helpful. For a small location, if there is a line it moves very quickly. They know their ship... lol”
“I was in last week and Mike S. was super helpful and knowledgeable about a 1996 Colibri Mickey Mouse themed pen and mech. pencil set, that I received as a gift way back when. I needed refills and Mike brought me to the right aisle and he advised me based on taking a close look at both items from the set. Thank you Mike for such GREAT service!!”
“I am a mobile notary covering Massachusetts and New Hampshire and use Salem NH Staples store for my marketing and bits needed for my business. Great service from associates and the store manager. Definitely my preferred store”
“I used staples.com to upload a print to be enlarged into a poster. I did all of this with ease as the website clearly navigated me through each step. And when I went to pick it up it was also with ease and the clerk showed me my product to make sure it was what I ordered and to see if I was happy with how it came out. Thank you again!”
“The entire passport process was incredibly smooth and easy from start to finish. The staff was professional, patient and explained the process clearly, answered all questions, and what I expected to be a stressful task felt simple and organized. Highly recommend this USPS location for anyone needing passport services!”
“Every time I’ve used this store, Genesis has been incredibly helpful, friendly, patient and kind. This is my go-to place for notary services and I am very happy with the ease and professionalism of this store. Thank you Genesis for your great help!!!”
“Melissa is the best!!!!! She's always so helpful with our organization's printing needs. She always makes great suggestions as well on design, potential discounts, timing etc. Love doing business there!!!!”
8:30AM - 1PM 2 - 4:30PM
112 E Broadway, North Salem
Shipping Centers
“I live in the city and usually ship things in the city. this usps trip was one million times better than any city usps experience. it made me consider moving back out to the suburbs.”
“Phenomenal service! I just went today and the woman and man who helped me send my wedding invitations were both great, they gave detailed pricing, answered all my questions, and so patient with me. I appreciated both of them! Enjoyed my experience here today - thank you so much USPS staff!”
8AM - 6:30PM
215 S Broadway, Salem
Shipping Centers
“This is an excellent UPS store based on my experience. Lauren tries to keep everything moving even when the line is long. She personally packed up 40 pieces of antique stemware that I had to send out and made sure it was safe and sound. I have also used the notary here and they are very patient and helpful. 5 Stars!”
“Nile corgi do its best to deliver in time
There good
There price is god
Any one ask me about shipping company it’s bile corgo I stand with”
9AM - 12PM 1 - 4:30PM
62 Brookside Rd, Westford
Shipping Centers
“Love this neighborhood post office!! The post office clerk is always so nice and friendly- he's been there forever. The only problem I ever have is I tend to go when he's at lunch and it's closed. Really great post office though.”
“I had a great experience at the Chelmsford Staples and want to recognize Adriana for going above and beyond to help me.
I came in trying to print QR code booking cards for my business and ran into a technical issue that turned out to be caused by my phone’s formatting—not anything on their end. Adriana was incredibly patient and took the time to work through the problem with me instead of rushing the process.
She stayed professional, calm, and solution-focused the entire time, and made sure the final product worked perfectly. The codes scan exactly as they should, and she made sure I left with something functional and done right.
Customer service like that is rare. Thank you, Adriana, for your patience and dedication—I truly appreciate it.”
“I just wanna give a big shout out to Shane Burleigh and Derrick Hewitt and the team at this Estes terminal. We had recently worked with a new customer who was experiencing downtime from machinery failures, who had to expedite one of the machines for repair. After that machine was fixed, the back up machine needed to be repaired and we needed to get it picked up quickly, and I worked through Derrick and Shane to promptly get a regular service pick up made and moving. The reason for the five stars is not because of the quick follow up, which was greatly appreciated, but rather the professionalism and how Shane just went about his business getting it done for us. Estes is a core carrier of ours not because of their pricing but because of their people. Derrick has always been Available, caring and consistent and I’ve yet to work with an Estes Operations person who doesn’t care. I’ve been in this business a long time, and I compliment go first to Rob Estes whom I met several times early in my career and what he’s built with his family, but most importantly to the great people that work for this company. Thank you from all of us at New Light! ??❤️?”
“Dave, Sharon, and Megan are absolutely to notch! They are always fast, efficient and kind. I have worked with them in numerous projects on commercial business deals and private and they always go the extra mile to make sure I will be happy with the product I receive.”
“Tom helped me out today and went above and BEYOND to help me with my biometric fingerprinting and immigration questions! He was very kind & totally didn't have to do it, but he went out of his way to help me answer questions that he didn't need to answer. Thanks so much Tom... someone give this man a raise!”
9AM - 4:30PM
95 Boston Rd Ste 5, North Billerica
Shipping Centers
“Renee is the best, she is kind, patient, and knowledgeable. Honestly the entire staff here is a delight. I drive from two towns over to use this USPS. They deserve a gift, gratitude, and an award! Thank you for making a tedious task such a positive experience!”
“The ladies here, especially Paula, are extremely helpful and kind! Depending on what I’m sending, I am usually in and out of there in less than 10 minutes as well.”
“Never had a problem with this location. Understand that they just work there and they don’t make the rules. So be patient and let them send your mails/packages…”
“Changed from ABF because they would often no-show scheduled pickups and had less than favorably customer service. So far, Old Dominion has been nothing but prompt, punctual, courteous and understanding. The driver is super friendly.”
“Plenty of parking spots outside, and space inside to prepare anything before mailing. They have friendly staff, describe possible options for mailing with patient. I found that they do have money orders to purchase, just in case if you didn’t know! ;)”
9AM - 12PM 1 - 4:30PM
20 Market St, Lowell
Shipping Centers
“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
8:30AM - 5:30PM
45 Alpine Ln, Chelmsford
Shipping Centers
“Staff at this post office is always very helpful. Sometimes my shipping is not prepared as it should be so I appreciate their patience and support. I always leave with a smile.”
“David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more were like David.”
7:30AM - 5:30PM
155 Father Morissette Blvd, Lowell
Shipping Centers
“It was the usual very busy Saturday afternoon at the post office and I was dreading the wait after seeing the long line. But the woman at the front kept the line moving, even while some customers can be difficult or came very unprepared, she still did it all with a smile. Also super thankful for Ryan being able to retrieve forever stamps that I was hoping to have for wedding invitations. I was worried theyd be sold out of the ones I was looking for, but he made sure to check in the back for us. I didn’t want to bother since it was a busy Saturday, but he was so quick, and we were all in and out in a timely manner! Kudos to them for handling the madness with grace.”
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“For me, Maggie and the Postmaster himself went above and beyond (at least 45 min) in helping me out with my postal issue. Thumbs up from me and 5 stars to you Maggie.”