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February 2024 by Jim R.
I find the people in this store unfriendly and not appreciative of their customers. I'm new in the area looking for the best places to shop for garden supplies. I've been in several times in the past couple of months and no one greets customers when you come in...you know, "hi, can I help you?" I spent $50 yesterday and there was no thank you... just handed me my receipt. I can go elsewhere, and from now on, and I will. The people at Cole's are always helpful and cheerful. Who needs to be treated rudely when you can be welcomed.
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September 2023 by Megan C
Plants, animal feed & supplies, stone, gardening supplies and more. I love this store. If they don't have it they said they would order it or direct you to a store that has it. Wonderful people.
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July 2023 by Paul Allen-Webber
A vendor shipped a warranty-covered product to the Keene store (it was supposed to have gone to Peterborough). No one realized it was in the wrong store and I went to Peterborough to pick it up. The guy behind the counter wouldn't say anything except "do you have paperwork". Kept cutting me off, wouldn't look out back, wouldn't call the Keene store - wouldn't talk to the VP from the company that sent the product when I got him on the phone.We have spent a couple thousand dollars at this store on flowers, plants, dog food, and more since we moved to the area in 2021. I will not be back.Oh - and it turns out this guy was the owner. George
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May 2023 by Miki Clements-Collier
The Peterborough store is awesome. Why? Because of a wonderful person, whose name I must ask. She is the most helpful and knowledgeable salesperson I know. Always smiling and always gives great advice. I really need to learn her name. Bad me.
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May 2023 by Rick Hum
Great inventory. Was delighted to find plants for our vegetable garden.
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April 2023 by jeff b
Very disappointed!! I called agway in peterborough in January to order Pullets for a 2nd week in April delivery. I was put on the list and given the option to pay then or when I picked up Pullets. I chose to pay when picking them up. I built a coop and bought everything I needed to raise the chickens. I was glad I got on the list when I did because of all the buzz about egg prices and getting your own chickens being more popular and harder to find. I did not want to get them from chicks so this was a perfect way to do it. A week ago I called to confirm and was informed that they oversold and she was going over the list of who paid to decide where the cut off would be of those that would get Pullets and those who would get a refund. My spot on the list apparently did not count because I did not prepay. I was given the option to prepay or pay when I got them by someone and never told otherwise. They would not honor my spot on the list even though I said I would pay immediately. I realize that employees can make mistakes but as a manager I believe they should correct the employee and honor there agreement there store employees made.this is a result of improper training and poor organization on management. I have given this store a lot of business and referrals and will no longer be doing either as the are not loyal to customers!! I would do the same if I were you! Blue seal and tractor supply are a better option in my opinion. Jeff B
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April 2023 by Krystal Blanchard
Prices on the dog food I buy (canidae) are never posted on the bags or shelf. I would like to buy potting soil without having to ask the price of each kind and size. Why don't they have prices better listed?
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April 2023 by Jeff B.
Very disappointed!! I called agway in peterborough in January to order Pullets for a 2nd week in April delivery. I was put on the list and given the option to pay then or when I picked up Pullets. I chose to pay when picking them up. I built a coop and bought everything I needed to raise the chickens. I was glad I got on the list when I did because of all the buzz about egg prices and getting your own chickens being more popular and harder to find. I did not want to get them from chicks so this was a perfect way to do it. A week ago I called to confirm and was informed that they oversold and she was going over the list of who paid to decide where the cut off would be of those that would get Pullets and those who would get a refund. My spot on the list apparently did not count because I did not prepay. I was given the option to prepay or pay when I got them by someone and never told otherwise. They would not honor my spot on the list even though I said I would pay immediately. I realize that employees can make mistakes but as a manager I believe they should correct the employee and honor there agreement there store employees made.this is a result of improper training and poor organization on management. I have given this store a lot of business and referrals and will no longer be doing either as the are not loyal to customers!! I would do the same if I were you! Blue seal and tractor supply are a better option in my opinion. Jeff B
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March 2023 by Howard Prussack
I shop at several of the Achille locations and its always a nice experience! Helpful, lots of unusual and hard to find stuff for my farm, plenty of organic options! Been shopping at the Brattleboro store for 50 years!
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February 2023 by Robin Young
Went there tI buy food for the deer that come to my yard. The sales person suggested a 20 lb block" of deer food - seeds, fruits. Grains, etc. Deer love nibbling on it.
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February 2023 by Zeke
My Toro snow blower's auger stopped working after being jammed by a rock. In general, this blower has not worked right since the day I purchased it three years ago from Home Depot. It took multiple pulls to start, it didn't throw snow as far as my previous Toro, and the engine whined like a dying moose. Fortunately the rock jam seemed to be just what the doctor ordered. I called Agway repair to see if they could fix the auger. They picked up the blower that afternoon and delivered it a week later. Don't know exactly what they did with it, but it runs like a champ tossing heavy wet snow a good 30 feet. No whining, and it starts with one pull. Seems to move quicker too. Wish I'd have hit that rock three years ago. Good job, Agway!
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January 2023 by Joe W.
They are always relatively clean, courteous, and usually have what I need. Of course, I'd love cheaper prices, but in all other respects, they do a good job.
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December 2022 by Harold Buddy Pope
Lots of everyday needed materials available here for your pets-feed, treats and bedding/grooming, your plants, your chickens, your landscaping, lawn, birding, fencing, rabbits,... Service could be more responsive as I often need to track someone down to help me v seeing employees dedicated to helping just walking around making themselves available. They do offer a dedicated/regular customer discount plan which is substantial over a longer term. If this store were not there, we'd be impacted, however, please don't be in a hurry here to get in and out in 5 minutes, unless your order is known in advance to you and is small.
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December 2022 by Elaine St Godard
Very nice selection of greens for Christmas. Picked up a kissing ball that was beautiful. Prices very reasonable. You should stop by
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October 2022 by Carol Gates
It's a place I go and trust the prices are little high but the people are very nice
