Beds Plus is a local, family-owned and operated mattress store that offers a great selection of luxury mattresses at discounted prices. With their exclusive BedMATCH technology, the knowledgeable and experienced staff, like Chris, are able to help customers find the perfect mattress for their body. The store carries well-known brands such as Kingsdown, Sealy, and Thomasville. Customers have reported having a great experience at Beds Plus. They praise the professionalism and helpfulness of the staff, who take the time to understand each customer's needs and guide them towards the right mattress. The delivery service has also been commended for its efficiency and problem-solving abilities. However, one customer had a mixed experience with the setup of their adjustable base and mattress. While the overall showroom experience was positive, the setup process was not satisfactory, as the lead staff member was unwilling to accommodate the customer's specific needs. The customer expressed that they expect the setup to be done to their satisfaction, regardless of the number of attempts required. Overall, Beds Plus offers a wide selection of quality mattresses, knowledgeable staff, and generally positive customer experiences, with the exception of the one setup-related issue.
We had a good experience with this business. I was particularly impressed by the professionalism of the delivery service. Kyle (and crew) went above and beyond by solving a problem we ran into. Thank You!
October 2022
Overall great experience. Chris was very knowledgeable and took the time to help my wife and I pick the right mattress for both us. Delivery was smooth and efficient. Good customer service on all aspects of the transaction.
September 2022
Excellent quality bed, owner was responsible when order needed correction, went above and beyond.
