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October 2024 by Kensie Sheehan
Terrible customer service. Would give them 0 stars if I could.
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September 2024 by Bill DeCelle
Their customer service attitude just sucks. They had a prescription of mine for three days and still not filled with no explanation and no apologies and didn't fill it until I got a little bit ugly about it. It's time to find another pharmacy
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September 2024 by Ann Lozier
Always get what I need. Staff is also very helpful. The store is always clean and well organized.
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September 2024 by Naz “NaZ”
Awful pharmacy. It's a complete joke. Look at all the 1 star reviews and pick another place to fill your prescriptions. It's obvious the only 5 star reviews are from people that know the pharmacy that dont have to deal with their games every month.... Absolute trash store.
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August 2024 by Cassidy Yacubacci
Horrible pharmacy with awful patient care. Would love to give zero stars
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July 2024 by A Chepolis
Not surprised by the low score. Not the CVS I used to trust. Sent to three locations to get medicine promised for FOUR days. Slow service. Had to wait for over TWENTY MINUTES only to be told they didn't have it after giving my pickup information as it was called in. Nice clerks thankfully. The only silver lining.
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July 2024 by Rosa Franco
Love to shop at CVS pharmacy the best.
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July 2024 by John Roche
Your automated system is a joke. If you need to speak with the pharmacy you now have to drive there. Lol leave name and number for a call back. Most people can't carry their phone with them when they work. For the love of God let people speak to a human!!!!!
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May 2024 by MJ B
Pharmacy review only - I would give CVS Plaistow one star but, in reality, they aren't that much worse than any other healthcare experience these days. The staff appear stressed and overworked, and pass that on to the customers with an extra helping of attitude. I recommend doing your best to not get annoyed with them because that only makes it worse. Clearly, they have been complained about before and nobody cares, so getting angry isn't going to help you (I see reviews about the same employees from two years ago - and they are still there and still miserable). So, ignore the fact that they clearly see you and treat you as an annoyance, wipe the metaphoric spit off your face, and be as nice as you can. Occasionally, when I am overly polite and understanding, I get somewhere with them.
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April 2024 by Nichole Clarke
The young man in this store is always , friendly, professional and courteous.
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January 2024 by Scotty
Really all CVS stores are the worst. I came here out of pure laziness because I’d forgotten to request a med refill from my doctor and realized I had an old refill still sitting at this CVS. It’s impossible to get help over the phone, there are long lines whenever you go, none of the staff care (because they’re completely overworked) and not to mention CVS is slowly turning into a terrifying monopoly. Definitely won’t be coming back.
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January 2024 by Toni-Marie Baldinelli
Cvs in Plaistow was a joy to deal with. I was helped by Danny and Faith. They were both extremely helpful, pleasant, and very friendly and supportive during my checkout. Definitely my store!!!! Kudos to them both.
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December 2023 by Anna St. Pierre
This review pertains to the Pharmacy only. My husband and I have been using CVS Pharmacy forever (over 30 years at least)
The Peabody, MA CVS, then the Haverhill, MA CVS, then for ten years the Port St. John, FL CVS and ALL the staff at these locations were just outstanding. We were treated kindly, with respect, they actually listened to our concerns, they remembered our names, and we felt like we were friends with them all! We have moved to Plaistow and have been using the CVS at 4 Plaistow Rd, Plaistow, NH for a year now. Complete opposite experience! When I have had to call, (which I just did) they answer the phone with a monotone, unfriendly and annoyed attitude. They are rude and impatient and do not let you finish a sentence. We got disconnected and forget calling back...I was on hold for about 18 minutes and just hung up. Now, we all know they can see who's calling and they have the number. You would think that the clerk would take the initiative to perhaps CALL THE CUSTOMER BACK?!!! Knowing how difficult it is to get through in the first place! Nope!! That would require a modicum of critical thinking skills! What has happened to Customer Service??? I've ask to speak to the Pharmacy Manager several times and she is always "out on vacation". Time to go through the headache of switching pharmacies. CVS needs to fix this and quick!!
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November 2023 by Bill Cavanaugh
Beware Veterans. This pharmacy makes it clearly known they do not like to serve veterans when it come to filling prescriptions. Very disrespectful and outright rude. Made my wife pay out of pocket while the whole time marketing her feel like she was trying to steal from this store.
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October 2023 by Jessica Cosby
Staff is always nice and efficient, especially in the Drive Thru.
